We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,177)
Filter reviews
1,177 results
Traveller rating
721
324
78
26
28
Traveller type
Time of year
LanguageAll languages
More languages
721
324
78
26
28
Show reviews that mention
All reviews praia dos comida waves note beach
Filter
Updating list...
3 - 8 of 1,177 reviews
Reviewed October 28, 2017 via mobile

Lamentável que um hotel que se proponha a ser um resort deste porte faça eventos de todos os tipos e deixe o hóspede em segundo plano.
Nos andares 1 e 2 das suítes “luxos” uma sala de eventos tira o sossego durante o dia.
Durante a noite, o hotel promove casamentos com música em volume altíssimo até 5 da manhã.
É a primeira vez que a minha família se hospeda em um resort que a equipe esquece de fazer a arrumação de 3 quartos em um único dia e é preciso solicitar o serviço à recepção.

It’s a shame that suck kind of hotel/resort takes more care for its events than for the guest.
Bedrooms located in level 1 and 2 are rewarded with a very noisy conference room where some events take place during the day.
During the evening until sunrise this hotel promotes huge noisy weddings parties that are not suitable for family resorts.
Besides of that, needless to say that forgetting to make housekeeping of three rooms in the same floor and having to beg for this service is not acceptable.

Not worthy to stay as weekend guest!

Date of stay: October 2017
Trip type: Travelled with family
3  Thank Alberto1005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InfinityBlueResort, Gerente de relações públicas at Infinity Blue Resort & Spa, responded to this reviewResponded November 1, 2017
Google Translation

Prezado Sr Alberto,

Primeiramente, agradecemos por seu comentário e avaliação!
Valorizamos muito a opinião de nossos hóspedes e da mesma forma, compartilhamos sempre com nossa equipe para que possamos corrigir o que for necessário e criar uma experiencia satisfatória a nossos clientes!

Nossa prioridade sempre são os nossos hospedes, nossa equipe de eventos procura organizar os mesmos para que não atrapalhem o sossego; pedimos nossas mais sinceras desculpas ao senhor por sentir-se desta forma relatada, porem frisamos que trabalhamos sempre para corrigir eventuais falhas, relatando o seu comentário as equipes responsáveis.

Mais uma vez agradecemos por compartilhar conosco a sua visão e sugestão de melhorias, pois é através de comentários de nossos clientes, que podemos corrigir o que for necessário para tornar os momentos da hospedagem totalmente satisfatórios!

Esperamos ter a oportunidade de recebe-los novamente, e reverter tal imagem.

Atenciosamente,
Equipe Infinity Blue

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 8, 2017

I have stayed at Infiniti Blue for the spa services and had the best massages ever. Professionals are kind, friendly and knowledgeable. Beautiful setting at Praia dos Amores, you will have royal treatment!

Room tip: The feijoada buffet on Saturdays is the best! Live music and caipirinha to accompany make your stay just perfect!
Date of stay: October 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jaque P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InfinityBlueResort, Gerente de relações com clientes at Infinity Blue Resort & Spa, responded to this reviewResponded September 15, 2017

Dear Mrs Jaque,

Thanks for your comment!
It helps us a lot so we can maintain a great service to our guests and clients!

Always welcome,

Best regards,
Team Infinity Blue

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 16, 2017

I loved the beach bar, my wife preferred the pool. Both bars have excellent bar tenders. The fitness center needs a little attention. I thought the food was very good. The resort is within walking distance from town, with a scenic path to follow.

Date of stay: March 2017
Thank higgie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InfinityBlueResort, Gerente de relações com clientes at Infinity Blue Resort & Spa, responded to this reviewResponded May 17, 2017

Dear Mr Higgie,

Thanks for your comment!
It helps us a lot so we can maintain a great service to our guests.

Always welcome,

Best regards,
Infinity Blue team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 23, 2017

Everything about the resort is excellent.
The beach is not good for kids, but the pools are amazing.
The rooms is very clean with a beautiful view, even when it's raining.
Special note for the spa, don't miss it.

Room tip: All rooms face the beach.
Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank OlgaRPBellon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InfinityBlueResort, Gerente de relações com clientes at Infinity Blue Resort & Spa, responded to this reviewResponded March 24, 2017

Dear Mrs Olga,

Thanks for your comment!
It helps us a lot so we can maintain a great service to our guests.

Always welcome,

Best regards,
Tairine Hoss

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2016

Ficamos 3 noites no final das nossas férias, foi simplesmente fantástico desde o primeiro atendimento até a hora de sair, só surpresas boas e agradáveis, comida impecável, atendimento idem...com certeza voltaremos!

We stay there 3 nights at the end of our vacations, was simply awesome! since the first contact with the staff until the end only good things to remember, awesome food and substantivo VIP treatment...we be back for sure!

Room tip: Peguem os quartos do 4 andar tem excelente vista de todo complexo. Chose 4th floor rooms...nice view to all complex.
Date of stay: March 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank DeboraKiefer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InfinityBlueResort, Gerente de relações com clientes at Infinity Blue Resort & Spa, responded to this reviewResponded March 22, 2016
Google Translation

Prezada Sra. Debora,

Gostaria de lhe agradecer em nome de toda a Equipe Infinity Blue, pelo valoroso comentário!

Ficamos extremamente orgulhosos por lhes proporcionar uma excelente experiência de hospedagem, conforme seus apontamentos!

Estamos sempre em busca do melhor atendimento a nossos hóspedes, promovendo um universo de inspiração, motivação e encantamento.

Esperamos revê-los em um futuro breve,
Sejam sempre muito bem vindos.

Nossos sinceros agradecimentos,
Tairine Hoss

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews