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Naylor
Palmerston North, New Zealand

Staff (Shehan) was helpful.

Review of Bakers Lodge
5.0 of 5 bubblesReviewed Mar 27, 2024via mobile
I stayed in a family room with twin double bed. Fairly good for my family size. The after hours checked was easy. Instructions on the email were easily understood. The front staff Shehan were helpful and courteous. A simple and nice place for a short stay.
Date of stay: March 2024
Trip type: Travelled with family
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      Reviews (6)
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      1 - 6 of 6 reviews
      Reviewed February 15, 2024

      We booked a room here a year ago in early 2023 when we booked tickets to see Pink in concert in 4/24. Received an email 3 weeks before the event to say they were overbooked. Despite our money being taken. Obviously they have decided to scalp people for extra money - when I suggested that all of a sudden the 'managers' English became 'broken'. There is nowhere in our price range to rebook because all the local places are full. And to make matters worse - there is no way of speaking to or emailing BOOKING.COM either.
      These people are clearly unscrupulous and not to be trusted.

      Date of stay: February 2024
      Trip type: Travelled as a couple
      Thank AngeWilliams
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed November 19, 2023

      We booked this hotel when we realized that our 12 -hour delay out of Chicago (due to Cyclone Gabrielle ) would make us miss our connection to Christchurch, so we would need a place to stay near Auckland airport. As it happened our flight was canceled so we did not make it into Auckland for the night we had booked at Bakers Lodge. We booked through Booking.com which still shows our booking as 'cancelled', however despite e-mails to Baker's Lodge explaining that we were not even in their country they have refused to refund us for the night's stay. We were out a lot of money with the many ways in which we had to re-plan airfares, car rentals etc. as our entire vacation schedule was disrupted, so the cavalier disregard for the truth of our situation and their taking payment for a room they know we did not occupy needs to be made known to anyone who may be considering staying at Baker's Lodge.

      Date of stay: February 2023
      • Trip type: Travelled with family
        • Value
        • Service
      Thank Nigel S
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed July 29, 2023

      Place looks really nice, but is across from some sort of club that blasts music all night. Also got placed beneath a very inconsiderate indian family, that yelled at the tops of their voice all night, had the tv on full blast and let their kid run and jump off every bloody thing it could. Not the place to go if you want to sleep at all.

      Date of stay: July 2023
      Trip type: Travelled as a couple
      Thank Reihana B
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed July 27, 2023

      Awesome base to stay at in South Auckland. Clean rooms, fresh towels available daily-you just need to let the office know between 10am-4pm.
      Close to heaps of good shopping spots. Absolute value for money, highly recommend!

      Date of stay: July 2023
      Trip type: Travelled with family
      1  Thank WhereToVisitNext
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed October 4, 2022 via mobile

      Although the rooms look reasonably nice, beds are uncomfortable, no comfortable seating. The disabled rooms don’t really function for anyone with a real disability, maybe someone with an injury or an elderly person with a walker. The location is adjacent a 24 hour gym with loud music playing and some type of night club, also under the flight path, so not a place conducive to sleep 🙄. No room service, even though we were there for five days, only one towel per guest. Reception rarely open.
      I would never stay here again and would definitely not recommend it to anyone 😩

      Date of stay: October 2022
      Trip type: Travelled with friends
      Thank Liz M
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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