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All reviews pool area sea view room small hotel quiet beach ground floor island tavernas holiday polish myrtos
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Reviewed August 23, 2018 via mobile

The hotel is very nice and clean. The service is excellent and food is of very good quality. Unfortunately the only problem are some Polish people who have no idea how to behave abroad and are extremely rude and noisy. I would like to thank all the staff for making our holiday excellent.

Stayed: August 2018, travelled as a couple
Thank aga K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 9, 2018 via mobile

We have visited Utopia Hotel end of July 2018. We visited as a family of 4 - had 2 rooms next to each other. Rooms were behind the reception and were the only rooms that had keys instead of a card to unlock - not a problem. . . Room wasn’t clean. First thing that I have noticed was no light socket .... the bathroom was very dirty and dust was visible everywhere! Toilet bin was full and last bit of toilet roll left... I find that disgusting. Only one wardrobe for me and my husband- I think that’s not enough. Only 4 hangers ?!! The bed seemed freshly made. The balcony was very small and next to a air conditioning unit from the kitchen - very noisy and the worst thing was that the extractor fans were next to it so we could smell everything! Burnt oil , meat , fish etc. Just horrible. We didn’t pay extra for any view but we were on ground floor and could see parking and back kitchen entrance for deliveries.... we thought our room was converted from an office... that’s about it if it comes to the room. The hotel it self seemed ok. Reception area was ok, pools very nice , bar pool needs a deep clean. The worst thing was the food - appealing ! It was a small hotel so there was not much choice... we liked the soups very much but that it. Most of the times food was warm or cold. Desserts - horrible ! One type of sweet for lunch and one type of sweet for dinner .... we were not happy with the food. Snacks at the bar : cold pizza, cold fries and cake (that cake was very nice).
The only good thing was that coffee machines were were available at reception , pool bar and the main restaurant so you could have a nice hot drink from it. Coffee , hot chocolate were very nice. That’s all for food and drinks.
Pool towels nice and clean, at reception you could swap it twice a day for a fresh one. No problem with the pool seats - there was always room. Very nice and quiet.
To the beach it was a 5 minutes walk. Very nice and quiet beach.

Overall would not come back to the hotel. Dirty and not nice food.

Stayed: July 2018, travelled with family
Thank Patrycja S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 24, 2017

We have stayed in Utopia for a week.
The first impression was not perfect, since power went out in Katelios upon our arrival. Hotel, of course, had nothing to do with it, but the first night we have spent in 30+ degrees since A/C was not working. The upside of the sea-view room was that we could spend the early morning on our terrace.

The room was rather clean, however, despite not having any food in the room, we met ants on the floor - twice. The bathroom was big and clean with one downside - we had a bathtub with hydromassage instead of a shower and the smell coming from the pipes was unbearable. Hotel service fixed it quite quickly though.

The terrace and view were outstanding and it is definitely worth it to pay extra for the sea-view if you have the chance.

The pool area is great, bar is close (great barmans!), lots of deckchairs, so we never had to worry about it. The animation team was also doing good job, trying to entertain us. Low amount of kids made the pool time very pleasant.

The food - mixed feelings for our entire group. Lunches and dinners were tasty, but breakfasts were so-so (repeatable and bland).

Staff is helpful - both at the reception and in the bar area. Room service could use some improvements (repeated requests not to leave the windows open did nothing).

Location makes the hotel rather calm. To get to the taverns and souvenir shops you have to walk 5-10min. The beach is close, but it is a poor one - narrow and rocky. To visit nice, sandy beaches you either have to walk 30min through seaside rocks or ride to other towns (Myrtos is a must!).

Concluding - as for Greek standards, the hotel is quite nice. You can find better ones but it all comes with higher price. The island on the other hand is fantastic, definitely rent a car/quad/bike and drive it through!

Room Tip: Sea-view if possible is a must, try to ask for a shower before bathtub
  • Stayed: August 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank violar07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 11, 2017

We ended up coming here after there was a problem with our room at the Efrosini Village (Which we ended up going back to, very nice there as well)

I think myself and my partner and one other person were the only British people there. But that really didn't matter the Polish people we met were lovely and children so well behaved.

The staff were fantastic and very helpful.
Rooms were lovely, decorated so well to be honest the whole place was.
Pools and surrounding areas kept very clean.

Stayed: July 2016
1  Thank IzzyB31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 2, 2016

We decided to book a full body massage at the spa as it looked good and was very quiet. The booking was for a full hour.
Actual massage was,
No intro or explanation of what was going to happen
15 min hamman?
40 minutes massage?
Full body massage consisted of back, back of legs, shoulders, back of arms, NO front anything.
Although the massage was 'okay' we felt cheated as only half a body was done.
We mentioned our discontent at reception and was told we 'should have asked' for our front body to be done!!!! Very strange, if you book a facial does this mean you have to ask to have you're face done.
Sorry about the rant but I felt people should be aware.

Stayed: June 2016, travelled with family
1  Thank roygarland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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