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“Great House”

Review of CASA DELMARJ

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Very good
11 reviews
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Overview
Townhouse -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Los Alcazares

Reviews from our community

Very good - based on 11 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
sadieg111
Stevenage, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great House”
Reviewed October 6, 2012 for a stay in September 2012
2
people found this review helpful

I have had the pleasure of staying at Casa Delmarj twice a year for the last four years. I find the house great lots of space and very clean.I love the pool and garden areas which is kept very well maintained.If you are looking for a great holiday go ahead and book, all shops are five minutes walk away and the beach is fantastic just ten minutes walk away.My husband and i went on a mini cruise around Le Manga, plenty of eating places. The public transport is quite good.Weather has always been very good.I have never had any problems with anything whilst i have stayed at the house but i know if i had a problem i could get in touch with the owner.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: everything,airport ten minutes away.
Liked least: nothing
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Reviewed August 1, 2012 for a stay in July 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Los Alcazares is perfect for a lovely quiet holiday. The beaches are lovely and there are great resturants and bars.
Liked least: The apartment, the pool area and local residents, they made us feel uncomfortable and the rule book made up by the residents is very long.
Travelling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   No.
Recommended for:
Large groups
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
11 Sep 2012
I have been advised by Holiday Lettings to respond to this review.

Firstly we are very sorry thet the guests were let down, in the last four years we have never had any kind of feed back like this. The guests said they stayed a few doors away last September and i would like to point out that there is a huge difference in temperature from July to September. We do not advertise that the house is fully air conditioned and the hot air conditioning unit mentioned is in fact a heater for guests in the winter. We also do not advertise that the sun terrace is covered.
The fold up sun beds described as poor quality are only light beds for easy carrying to the pool etc anything more substantial would be to heavy to carry, these loungers are replaced yearly and the ones in question are only a month old. The sun loungers on the sun terrace have been replaced.
The issue with the euro cards has been addressed with our key holder who is usually very accomodating and we are very sorry for this oversight. I must also point out that all guests are allocated a standard amount of cards for their stay and only have to purchase extra cards once they have used their quota, this is common proceedure to stop misuse of leaving the air con units on whilst not in the property.
We cannot comment on the resident who requested that the towels were removed; only that we are very proud of the high standard of the complex and this can only be maintained if looked after by the guests and permanent residents.
Finally we are very disapointed that these guests did not enjoy their stay at our lovely three bedroom house(not apartment). The cost for them of £83 per person in peak season is very competitive and over the last four years we have never failed to be fully booked with satsified guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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