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Reviewed September 25, 2018 via mobile

This hotel is very good. What really makes it stand out is the quality of the staff employed.

The reception staff are excellent as are all the staff in the restaurant.

I will definitely be using this hotel in the future.

Stayed: September 2018, travelled on business
Thank APHCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg C, General Manager at Hilton London Syon Park, responded to this reviewResponded 4 weeks ago

Dear APHCumbria,
Thank you for your kind words about our team members. It will be such a pleasure to share your comments with Front Office and Restaurant teams.
Kind regards
Greg Crawford
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 24, 2018 via mobile

Got a very good deal for the night for double bed basic room but even that was a beautiful room, very clean, spacious including balcony with nice views, bathroom was lovely with built in tv. The swimming pool was amazing. Hotel had a cosy bar area had some drinks there, food was amazing in the main restaurant, friendly staff good atmosphere, overall fantastic!!! Will definitely go again.

Stayed: September 2018, travelled as a couple
Thank Tanya8802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg C, General Manager at Hilton London Syon Park, responded to this reviewResponded 4 weeks ago

Dear Tanya8802,
Thank you very much for taking time to share your feedback.
I am very happy to hear you enjoyed your stay with us and that you liked the hotel and it's facilities.
We will be looking forward to welcoming you back in the nearest future.
Kind regards
Greg Crawford
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2018 via mobile

We stayed in a super king room looking onto the gardens. From the moment we arrived the staff were welcoming and attentive. It was for our anniversary and there was a small hiccup as they left happy birthday balloons and plate but we just laughed. They offered to send up robes for the spa but we just went down ourselves.again the receptionist at the spa were lovely and helpful.the spa itself was wonderful, they let us just go back to our room in the robes which was great so we could get ready in our own room. The room was super and I couldn’t of asked for anything better. Shame it was raining as there are beautiful grounds and gardens to explore. We went to the bar to wait for a table for dinner, the setting is beautiful and again the staff were brilliant and so attentive. We then went to our table and the food was delicious. At the end of our meal the lovely waiter mario then produced a plate saying happy anniversary and we had not asked for this so we were pleasantly surprised and delighted, what a lovely young man! We had forgotten toothpastes and before we went back to our room the front desk went and found us some. Overall this was the best hilton that we have stayed at and will 100% be going back. Thank you for making our anniversary so special

Stayed: September 2018, travelled as a couple
Thank FarAway267760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg C, General Manager at Hilton London Syon Park, responded to this reviewResponded 4 weeks ago

Dear FarAway267760,
Thank you very much for your kind feedback.
I am delighted to hear you enjoyed celebrating your anniversary with us and that our team member, especially Mario, looked after you and made your stay even more special.
We will be looking forward to welcoming you back in the nearest future.
Kind regards
Greg Crawford
General Manager

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Reviewed September 20, 2018

Clean room. Food unimpressive. Conventient setting for bussiness conferences and corporate events. Car access to the hotel through Park Road gets gridlocked in the rush hour. It is a 2 way narrow road with public parking on one side. Not enough space for 2 cars driving oppsoite ways to pass by. It took >45 minutes to get to the London Rd from the hotel bay. Friendly and helpful staff

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Trip623965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg C, General Manager at Hilton London Syon Park, responded to this reviewResponded September 21, 2018

Dear Trip623965,
Thank you for taking time to share your feedback with us.
I am very happy to hear you found our team members friendly and helpful and that you think hotel is a convenient setting for corporate events.
Regarding your comments about the delay on the road, I can only apologise for the inconvenience caused. It is a public drive way and on that particular day there was also a Decorex exhibition in Syon Park which contributed to an unusual heavy traffic.
We hope we will be able to welcome you back in the near future.
Kind Regards
Greg Crawford
General Manager

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Reviewed September 20, 2018

i just loved having our stay at this hotel . it was the best experience ever. our room was a big super suite. however there were few drinks in our fridge and they charged us for having them because we thought they were complimentary as were paying £350 per night as we stayed there 4 nights. overall. the staff was super friendly .

Room Tip: our suite room had a garden and syon lounge view which was fun .
  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jasmeet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg C, Front Office Manager at Hilton London Syon Park, responded to this reviewResponded 4 weeks ago

Dear Jasmeet K,
Thank you very much for your feedback.
I am delighted to hear you enjoyed your stay and that you found our team members super friendly. We will be looking forward to welcoming you back in the nearest future.
Kind Regards
Greg Crawford
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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