A fantastic hotel with stunning views from most parts of the hotel. The hotel is worthy of its 5 star rating and the staff in the main were helpful, polite and understood the meaning of customer service except the older, male staff at the poolside bar. The isolation of the hotel and lack of competition does mean that food and drink are expensive but a daily free bus service is provided to Corfu town. Room cleanliness was superb and the bedroom staff provided an excellent service throughout our stay. We have two criticisms of the hotel, the first being the failure to ensure that guests arriving late are accommodated in the main restaurant that shuts at 9.00pm - We arrived at 9.01pm and were offered a voucher for a lunch during our stay or a reduction on a meal at the expensive Aristos Restaurant. The second area of concern and frustration were the number of incorrect bills presented for signature particularly in the restaurant and always to the advantage of the hotel including two attempts to charge for the evening buffet that was included in our package
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- Also Known As:
- Grecotel Corfu Imperial Hotel Kommeno Bay
- Grecotel Corfu Imperial Kommeno Bay