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“Don't let looks deceive you”
Review of Hotel Aventinus

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Hotel Aventinus
Ranked #1 of 8 Hotels in Nyiregyhaza
Budapest, Hungary
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Don't let looks deceive you”
Reviewed 26 August 2011

This place looks great - it was recently renovated. However, a great appearance didn't make up for a complete lack of customer service and the inability to fulfill advertized amenities. First, we called in advanced and reserved a room for two nights. Upon arrival, we were informed that the room we reserved was actually only available for one night and that we would have to check out the next day by 10am and then wait until 2pm before we could move into another room. Due to this unexpected inconvenience, we requested a small deduction in the nightly rate. The receptionist couldn't answer. She called her manager, who declined to authorize any type of reduced rate or other compensation. If it wasn't for the lateness of the hour, we would have walked out and looked for another hotel.

They advertized AC and Internet, both of which we made sure to confirm when we made our reservations. However, once in our room, it quickly became apparent that the AC didn't work. We let them know and they said "Sorry". The Internet worked for the first 5 minutes, then died after that.

The next morning, we made some phone calls and found another hotel. At 10am upon check out, even before we could hand them the keys, they had the audacity to let us know that, in fact, we could stay in the same room this very night. Having missed the opportunity to sleep in and to leave our bags unpacked, and not wanting to spend another miserably hot night with no Internet, we declined.

I would not recommend this hotel to anyone. There are many other hotels in Nyiregyhaza. Please read my review of the Lugas Hotel.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ecrusouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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Additional Information about Hotel Aventinus

Property: Hotel Aventinus
Address: Sostoi ut 66., Nyiregyhaza 4400, Hungary
Region: Hungary > Northern Great Plain > Szabolcs-Szatmar-Bereg County > Nyiregyhaza
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 8 Hotels in Nyiregyhaza
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Aventinus 4*
Number of rooms: 29
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