Wonderfull staff and very pleasant and friendly. Arrived Monday, 9-00pm and shown room 407, dull aspect, with view of pebble covered roof which obscured the sea view expected, just oppressive, moved the next morning to higher room level 203, much brighter.
Check in had revealed 20euro charge for use of the safe, very annoying.
Restaurant choice very good with gluten free dishes well explained, Excellent service, house wine err, satisfactory but expensive, so did not explore the wine list further, Met a couple who also changed from room 407, that says something! but were ushered from the restaurant during our conversation towards end of the evening, and saw this happen to other guests on nights where the staff needed to complete their tasks in time on their hours to prevent any extra cost to the hotel
Day 3 wednesday evening, food poisoning took hold, exceedingly ill, subsided by friday when my wife took ill too, we had not eaten anywhere else! So relieved to recover, and dubious in not expecting this in a 5 star, that we did not report this until we met a Thompson rep at the airport.
Sunbed reservation by towel was evident with odd rules/timing for use of them.
Room had a kettle but the tea/coffee/ milk caddy was empty, just as we needed a reviving cuppa, reception suggested paying for these ourselves from the mini market in reception, very odd for 5 star!
Funicular exciting and slow.
The minibar was not stocked! reception said use room service for which we did not want to wait, or pay extra for!
Beach a little scruffy!
Checkout 11-00am! another bad rule, not suitable when your airport departure is 20-00pm
Asked for room extension and was offered one of the other rooms to change swimwear into travel attire, why not let us keep our room? I deem it not good business to charge an additional 30Euro, so instead had to suffer inconvenience of changing in the reception toilet, which I am afraid was not fresh!.
I expected this hotel to be as a 5 star and chose to holiday to Corfu to help the Greek economy as I have taken a holiday in Greece twice each year for the last two years.
There is a point where receiving value for money and suffering cost cutting causes the choice to be made to take a holiday elswhere
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- Also Known As:
- Grand Mediterraneo Hotel Ermones
- Grand Mediterraneo Resort And Spa
- SENSIMAR Grand Mediterraneo Resort & Spa By Atlantica Corfu/Ermones