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“A beautiful getaway vacation”

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Jacaranda Indian Ocean Beach Resort
Ranked #15 of 29 Hotels in Diani Beach
Certificate of Excellence
Reviewed 27 August 2017

Imagine opening French doors to a view of the beautiful Indian Ocean. The rooms are a traditional Swahili coastal style with wooden beams in the ceiling and a model tile floor. The pool is crystal clear and the beach is pristine sand. There are two additional small pools near the rooms for privacy. The sea is a bit rough, but you can swim about 100 m down the beach where a salt-water river feeds back-and-fourth in to the Ocean.

The breakfast and dinner buffet is great (and the dining room has an ocean view), but there could be more seafood served in my opinion. The staff are truly amazing. They are friendly, very accommodating, and kind; they make you feel at home. Imagine the gardener bringing you a coconut decorated with flowers for you to drink and eat. There are comfortable lounge chairs provided with cushions and beach towels by the sea and the hawkers do not disturb you.

Of great enjoyment are the evening events after dinner that are organized poolside by the staff (i.e. genuine Masaai traditional dance, dance by local fishermen, dance from across Africa by the staff).

Also, of note, my luggage was lost in Nairobi and the staff made an extra effort to have it retrieved and brought directly to my room. Without them, the luggage would have stayed in Nairobi for certain.

Room Tip: Rooms by the beach are amazing.
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  • Stayed: August 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank 613Junglist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 23 of 345 reviews

Reviewed 19 July 2017

My experience in the indian ocean beach resort was not the best.
The bathrooms were very dirty and I felt as if you had to wear shoes just to walk in the bathroom.
The minibar fridge didn't work very well in our room so our water was always a little on the warmer side.
The menu was very monotonous and the food was mostly disgusting and if they say that dinner that night will be in "the jungle" then I would start looking for a nice restaurant out of the hotel to go and have a nice dinner because the food in the main restaurant is bad but the food they serve in "the jungle" is somehow even worse if that is actually possible!

Room Tip: the ocean view rooms are worthwhile
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  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank princess5lexi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

My husband and I and our friends, another couple with a young baby, stayed here for 3 nights and it was absolutely amazing. We had rooms along the beach, which was beautiful and clean. The restaurant also had a lovely atmosphere and the staff was very pleasant and professional. The food (buffet style) was delicious and there was always lots to choose from. Highly recommended!

Stayed: July 2017, travelled as a couple
Thank Shannon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017 via mobile

Amazing services at a fair price,the staff always willing to help all the way from reception by a lady called Caroline. The view to the beach was spectacular. The food especially breakfast breathtaking!!keep up the good work!

Stayed: July 2017, travelled as a couple
1  Thank keshykamiru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

Stayed here with my sisters from 3rd to 6th July, 2017.

The deal was very, very good. I have to say that we did not expect to have our rooms right on the water, but thats what we got! Best room, # 433!!!! Lovely rooms, chill atmosphere, great staff... the weather was perfect. At hight tide, the waves were HUGE, so lots of fun, and the beaches were clean white.

Also went snorkeling through the hotel, which was nice.

Food was okay, breakfast smoothies well enjoyed!

Administrator/Receptionist Evelyne was a great help.

Would definitely visit again.

Room Tip: room right on the water, #433, also #435 (i think)
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  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank nginahk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2017

If you are looking for a perfect family holiday resort! look no further." Jacaranda! thank you so very much you made our holiday splendid, the beach front cluster rooms is a good idea for a family vocation. the staff are professional and the food is good. Every night the guests are entertained by a young and professional dance troupe at the pool side. all in all we are looking forward to visiting once more before year end. Asante sana.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank apoloochi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2017 via mobile

We stayed there for three nights and it was quite interesting.
The outside of this place looks quite like a beach retreat, although a lot of updating is needed at the reception and common spaces.

We were booked into a sea view room and I must say the views were breathtaking. The room itself needs to be overhauled with new furnishings, the bathroom needs renovating and the floors need to be replaced. I must admit that the aircon worked perfectly though.

We had most of our meals in the dining hall and it also needs a total renovation, having said that, the food and presentation was outstanding. I also applaud the staff for their excellent service. Every single one of them was very attentive.

The pool area overlooks the ocean and it was breathtaking. The pool itself was very clean and well kept, a little update of loungers, towels, umbrellas etc is also needed.

Having said all of this, I would go back in the blink of an eye because of the service I recieved here. It would be more splendid than it already is with a little make over and I sure hope management would consider that.

P.S during my stay I noticed that people check out as late as 3pm, I found it odd, maybe it was because it was off peak season.

Stayed: June 2017, travelled as a couple
1  Thank mamikin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jacaranda Indian Ocean Beach Resort

Address: Diani Beach, Ukunda 80400, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Diani Beach
#14 On the Beach Hotel in Diani Beach
Price Range: $105 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jacaranda Indian Ocean Beach Resort 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Jacaranda Indian Ocean Beach Resort is located 40 km's from Mombasa town and situated along the white sandy beaches of south coast surrounded by swaying coconut palm trees and magnificent old stoic baobabs. Jacaranda Indian Ocean Beach Resort comprises of 100 deluxe rooms, tastefully crafted and beautifully furnished found in white washed, 'makuti' roofed structures. The rooms, double or twin, are tastefully appointed with local hand carved furnishings and are filled with luxurious amenities; walk-in shower, separate toilet, mini-bar, direct dial telephone, hair dryer and have the convenience of both air-conditioning and a central ceiling fan. ... more   less 
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Also Known As:
Jacaranda Indian Ocean Beach Club Hotel Diani
Jacaranda Indian Ocean Beach Hotel
Indian Ocean Beach Club

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