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“Holiday inn! Wait for me everytime I want to live again:)”

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Holiday Inn Resort Goa
Ranked #5 of 10 Hotels in Cavelossim
Certificate of Excellence
Reviewed 10 February 2012

I m going back home tomoro with my kids, husband n a nanny after spending the best five days of my life. I think this was d best decision made by me to choose the kids suite here which has a separate area in the room that accomodates a bunk bed(apt for my two sons, 2 n 4 yrs age) and their own tv, tatasky n DVD player. Take lot of cartoon CDs with u if u hav kids as doremon which is quite famous with kids is missing here. Activity room for kids need major upgradation n I expect few women staff to take care of kids. I had nanny with me so didn't bother me much. Few ppl hu made this vacation so special were from room service n food n beverages. Basant,George,prakash, Praveen,Rishi,Manoj,Allistor-U were amazing! M impressed:) I m coming again sooon. Not to miss Navjot n Gabby from casino. Guys u were d best.

  • Stayed: February 2012
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1  Thank Wellwisher prat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,138 - 1,144 of 1,563 reviews

Reviewed 6 February 2012

We went to this hotel in December for a wedding. There were around 100 of us at the time and check-ins were over different times and over 2 days. Even though the hotel knew this, they were still reluctant to assist with preparing rooms earlier and had to be told every step of the way of what needed to be done.

Once everyone was there, service was the main problem. I do not think they were equipped to cope with the demand of a large group adding to a completely fully booked hotel. Couple this with their relaxed attitude to nearly everything - it is a recipe for disaster.

There is absolutely no poolside drinks service. Loads of workers walking around cutting the lawn, watering plants, carrying towels etc but the no drinks service at all. Room service was terrible too. We wanted to order food nearly every night after partying and on most occasions the food was either finished or the chef did not want to cook it. We had to keep calling the operator to connect us to the hotel manager and then when he finally picked up the phone it turned out that he was sitting in the kitchen anyway and said the food would be with us in an hour! When it came the chips were cold, the burger stodgy and the sandwiches messy.

One thing that was good was the breakfast. A good spread was put out with a fresh dosa and omelette station. There is always something different but avoid the cucumber - it was very bad and sour.

Another plus was the beach. A private and very clean beach was almost perfect - ignoring the lifeguards that didn't do much, the rest of the area was nice. Watersports are organised independently of the hotel and it is always a good idea to haggle. We got a banana boat ride for 5 people with 4 "dips" (thrown off the boat) for 125 rupees. The guy started by asking for 300 rupees per person for 1 drop.

Our room was fairly good. The air conditioning was temperamental and the safe kept locking itself. Bathroom was good but you need to hassle them to come and clean your room if you are a late sleeper.

The lobby bar is a great place to watch football, however if your drinks order is too complicated the bar man will get confused and flustered and walk off. It took us 15 minutes to get 2 beers, a lemonade and a whiskey with a packet of cigs. Madness! They need to employ a proper barman to run the bar on match nights.

I think if they gave the hotel a lick of paint and some much needed attention, it could improve its reputation. They do however definitely need more service staff or a proper manager to whip their team into shape.

Room Tip: The villa rooms are too far from the pool and the beach. Ask for a room near the sauna and gym area...
  • Stayed: December 2011, travelled with friends
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2  Thank nikeshashar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at Holiday Inn Resort Goa, responded to this reviewResponded 29 February 2012

Dear nikeshashar,

Thank you for taking the time to share your comments regarding your recent experience with us. We are glad you enjoyed our beach, and liked our breakfast. The poor service you described during your stay is not a common occurrence at our hotel. Our efforts to improve the hotel are ongoing, and we appreciate your honest feedback. Your comments are of great importance to us, and allow us to monitor, and improve our service continually.

Sincerely,


Myrna M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2012

We have just returned from this resort and hotel where we found everything we wanted. Staff are brilliant and treat everyone the same. Will definitely be going back next year. Many people we spoke too are returners and I believe this speak volumes for the high standards. The grounds are highly maintained and it's easy to walk about without sandals. The accommodation is slightly dated however this was not a problem as everything is well looked after.

  • Stayed: January 2012
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1  Thank TheRat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

I have many good things to say about this hotel. Two friends and I stayed 6 nights in early January. The staff is so very accomodating. The buffet food and the specialty restaurants are also good. Go for the "sizzler" they offer every Wednesday night. You pay about $10 extra a person but get a great steak out by the beautiful pool! The beach is amazing and large and very swimable. The grounds are upkept well. Our only complaint is that they hardly came around at all at the pool or the beach asking if you wanted a drink. Usually at resorts like this they are all over...but you have to walk up to the bar most of the time to order, which actually is no big deal. We jet skiied. We did the banana boat. And not to be missed (which the hotel booked for us) is the Dunshagar Water Falls trip in Jeeps and the elephant ride. We also went in town with a driver frm the hotel each day (jospeh) to the little Catholic Church for Mass--Holy Cross Church in Cavelossim. Great place, great priests, great people. This is why we came to Goa...because it is so very Catholic. be sure to go into Old Goa one day to see all the Churches there. Very moving to See St, Francis Xavier's tomb. The Indians in this part of Goa love him as much as they love MOther Teresa in Calcutta. I higly reccomend this hotel!

  • Stayed: January 2012, travelled with friends
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3  Thank SeasPilgrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2012

My Wife and I have been using this hotel for a fair few years now and I have done glowing reviews on it but we will never use it again. When we entered the room you could smell the damp, but this is resolved by opening the door to the balcony for a few hours though. It was facing the pool area, this can be slightly noisy in the past but always finished before 10 p.m. Not now though, it goes on much later and the 'entertainment' was extremely loud. on top of that, at breakfast, you get the music resonating down from the reception, with the incessant thump, thump, thump all the time, and if you go to breakfast around the same time daily you get exactly the same music. On top of this there is the new mainstay of the hotel, the coprorate event, the evening session starts around 8 pm at the fish grill, blocking the beach access, and goes on till around midnight. Again the 'music is an incessant boom, boom, boom. If you are really unlucky they hold an event on the lawned area by the fig & olive with the same type of music and an even louder tannoy system, and when they hold an event on the pati area by the pool/mardi gras area, it's exactly the same.Don't even think of complaining about the noise unless you are really angry and red in the face and are willing to tear the plugs off the amplifiers, THEN they will finally do something, but you have to get right into their faces,
South Goa is renowned for it's peace and tranquility, We just pray that this hotel is a one off, and that this hotel comes to it's senses before the trade runs away. We have already booked for next year, but not at this hotel. I feel sorry for the residents in the adjacent property 'Leela' because the noise had to affect them too!

Room Tip: If you want peace and quiet go to a different hotel, well out of earshot
  • Stayed: January 2012, travelled as a couple
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5  Thank MrDinx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2012

Excellent property in South GOA..... Nice and clean Beach. We stayed in this property for 6 nights and 7 days and have great experience. First let me brief about the property... Its on south goa situated at most clean beachs of Goa (unlike Baga and calangut or Colva) . its 25 acres lush green beach property and u will find ample sun beds on beach, garden and pool area. Property looks old but well maintained. Pool is big enough with option of child pool. Now i will give some more details about the property ( u can say it is 4 star property)
Airport transfer : airport pickup was on time, resort have 18-20 seater mini buses which are old, but well managed. Airport to resort is more than an hour drive. I suggest resort must introduce new vehicles for pickup and drop (at least for 2-4 persons). However roads to resort are in good conditions so no bumpy ride...
Checkin: Resort check in was very smooth and front desk staff gives a warm welcome and everything related to our checkin papers were ready... offered non alcoholic drink while you complete the formalities. The front desk staff was very nice and offered us a room near to pool and 24 hours restaurant (considering that my is pregnant). Staff clearly states whats included in our package and other benefits. We got a call from customer care cell of resort after checkin our room to get the feedback for checkin process or other things , which was good.
Rooms: rooms are good, very clean and comfortable. 32´LCDs with DTH service and all other things. Furniture is old but well maintained. All rooms are centrally air-conditioned with nice balcony.
Bathrooms: compare to room bathroom are very small with bath tub... but very clean and have all things.
Pool: nice large size pool with child pool.
Gardens: large well maintained gardens with lots of coconut trees and other threes.
Beach: its a excellent part of the property, private beach with restaurant on the beach.
Food: food is excellent in buffet and other restaurant. In buffet (breakfast, lunch and dinner) u will find ample choice of veg and non veg with great sweet dishes.
Staff: All staff of the resort is very nice and will do everything to make u comfortable. Each one will ask for ur requirements for food or any other thing and make sure that u will get it on time.
Activity: Resort offer great activity centre for children where they can play, do activities see movies etc. Further on daily basis resort offers various activities like beach bollyball, football, fish bazaar, Indian music, rajasthan folk dance etc. Please check activity card for complete list of activities on daily basis.
Overall the property is excellent and staff is very nice...
I will recommend this property to visit at least once to feel the value for money.

  • Stayed: January 2012, travelled as a couple
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4  Thank Yogesh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2012

We stayed at the Holiday Inn in Cavelossim on the occasion of my parents' 25th anniversary a few weeks ago. Our group consisted of around 15 people so we had booked a block of rooms for a duration of 3 nights.

The resort should be commended for its outstanding staff, who were courteous and accommodating both during the booking process and during our stay at the property. Royston (Sales Associate) was responsible for our booking and was very helpful through the whole process. The staff went out of their way to fulfill every one of our requests including providing us with a conference room and a projector so we could view a presentation one of my cousins had put together for the occasion.

The location of the property is great, the Cavelossim area is much quieter and cleaner than several of the beaches in North Goa. The beach, which is a short walk from the rooms, was largely visited by patrons from our resort and a few of the other 5 star properties in the same area.

The property is tastefully decorated, it has colonial Portuguese feel to it. The lobby is beautifully designed and has a great view of the pool and the beach. The rooms were spacious and comfortable. Our package included meals at the coffee shop. Initially we were apprehensive about the options available at the buffet and thought we would get bored of the same menu by the third day. However, the menu was constantly changed and I don't think we ate the same thing twice, expect for a couple of standard items on the breakfast menu. The quality of the food was great too, some of the best I've ever had at a buffet. Additionally, The Fisherman's Wharf which is one of the best seafood restaurants in Goa is only a short walk away from the hotel. We ate dinner at this restaurant one night and were thoroughly impressed, be sure to ask for a table right by the river.

Members of our group also availed of the other facilities at the resort including the well equipped gym and the spa which specializes in Ayurvedic treatments.

Overall, I'd highly recommend this resort to both Indian and overseas travelers. You won't regret your decision to stay here during your visit to Goa.

  • Stayed: January 2012, travelled with family
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2  Thank kmathur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Resort Goa

Address: Mobor Beach | South Goa, Cavelossim 403731, India
Phone Number:
Region: India > Goa > South Goa District > Cavelossim
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cavelossim
#3 Romantic Hotel in Cavelossim
#4 Spa Hotel in Cavelossim
#4 Business Hotel in Cavelossim
#4 Luxury Hotel in Cavelossim
#4 On the Beach Hotel in Cavelossim
Price Range: $128 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Holiday Inn Resort Goa 5*
Number of rooms: 203
Official Description (provided by the hotel):
Located on the picturesque Mobor beach in South Goa with direct beach access. The Holiday Inn Resort Goa offers hotel accommodation that is a unique blend of traditional Goan and contemporary architecture. Situated 45 minutes away from the Dabolim International Airport and just 17km from the Margao Railway Station the resort is ideally located for a relaxing and fun filled Vacation in Goa. Our 203 rooms and suites offer comfort and serenity combined with modern amenities with an option of a garden view pool view or sea view with attached balconies. When travelling for a family retreat take advantage of the game room kids playground and activity zone or just unwind at the outdoor pool and revitalize at the Spa Villa offering multiple ayurvedic treatments.Experience a choice of Indian and International cuisines at Mardi Gras Our 24 hour Coffee shop. Rediscover the ethnic flavors of the Far East at the exquisite Whispers of the Orient or try out our wood fired pizzas at the Mediterranean restaurant Fig and Olive. The lobby level bar Sun Downer offers a relaxing view of the Goan sunset or have an exciting evening at our beach side restaurant Beach Grill offering a huge selection of freshly caught fish cooked to perfection. Organize your special wedding day, corporate retreats or productive meetings at the Holiday Inn Resort Goa, offering the largest ballroom at 5065 sq ft and able to accommodate up to 800 guests. ... more   less 
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Also Known As:
Holiday Inn Resort Goa Hotel Cavelossim
Holiday Inn Goa
Holiday Inn Cavelossim
Cavelossim Holiday Inn
Goa Holiday Inn
Holiday Inn Hotel Goa
Holiday Inn Resort Goa Cavelossim

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