the location and views are sublime, probably best on the island with dramatic cliffs. the hotel itself has a good feel with nice playfull architecture. the outdoor pool area and eden restaurants are very nicely done. the indoor pool is a bit dated and uninviting. the Cascades spa is somewhat gimmicky but as part of a package, fun to do - again mostly for the views. the rooms are spacious and nicely done. for a 5-star they could do some upgrades including more maintenance on the finishings (bathroom paint, sealants), more international channels on the tv and/or movies, coffee/tea maker, etc.
the hotel overall shows some wear/tear and provisional repairs.
the staff are generally friendly but could be a bit more pro-active.
Found food overall to be good with a complete breakfast buffet. the only major disappointment is the pricing of the food. it tastes good but for the prices charged the portions are quite small and very limited finishings. a basic hamburger lunch with fries running at 25eur without salad or other trimmings is steep. this applies to pretty much everything on the menu. we read several reviews prior to our visit with similar comments and would agree with them.
we were in the off-season (October) so the hotel was quite empty - can imagine that in peak season it may be a bit restless a.o. due to wooden flooring in the hallways which make lot of noise.
altogether a pleasant stay and certainly recommend the offseason package we got. at full list price, we would consider it overpriced.
- Official Description (provided by the hotel):
- The Hacienda Na Xamena, Ibiza, is a white washed style property suspended 180m high above the glistering Mediterranean Sea, in the heart of a preserved natural park. ... more less
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- Also Known As:
- Hacienda Na Xamena Hotel
- Hacienda Na Xamena San Miguel
- Hacienda Ibiza
- Hacienda Na Xamena, Ibiza Port De Sant Miguel