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“Nothing fancy, but the food is good”
Review of Arteburguer

Arteburguer
Ranked #34 of 61 Restaurants in Luz
Cuisines: Portuguese
Restaurant details
Reviewed August 8, 2017

Visted three times during our recent trip. Chicken piri piri on the first ocassion, lamp chops on other. Quality was excellent and great value. The waitress was very pleasant as was the owner. On our last day, we visted for an afternoon snack and the owner bought me a pint which was a nice touch.

    • Value
    • Service
    • Food
Thank mricho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 72 reviews

Reviewed August 2, 2017 via mobile

We thought we'd try this place one evening during our holiday, having walked past it dozens of times and never ventured in - in hindsight, we weren't missing much.

The initial service was good; welcoming and hospitable - finding a table for nine people with little notice and orders were taken swiftly.

Then came the downside - we had a waitress who didn't seem to understand any of our orders and consequently, every single spirit and mixer order was taken incorrectly (every drink arrived as just the soft drink and not the spirit, despite the waitress verbally confirming the order). Though, to be fair, all the beers and wines we ordered were correct.

When it came to food, the starters were fantastic and tasty - no complains. With the mains, one Steak came with the wrong sauce and was sent back, another cooked in the wrong style, one pizza came with totally wrong toppings and was sent back, two additional pizzas also came with the wrong toppings but were not sent back just because we wanted an easy life.

The gentleman who seemed to be in charge was helpful and polite, however the waitress became noticeably distressed and aggravated when I commented on the mistakes made with our order and became quite rude. After arguing my points with both for several minutes, they took off only one euro. This left me frustrated and unsatisfied.

For satisfactory, but not in any way exceptional food and for very poor waitress service, you can do a lot better for your money in Luz. I really feel if the manager had taken one or two meals off the bill due to their mistakes, or had offered us a free drink or two, our experience would have been totally different. It all boils down to professionalism. We weren't expecting anything stunning when we walked in, given the price and ambience - but we were expecting more that we got.

Thank Ryan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 6, 2017 via mobile

Very charming place, fine cuisine and nice people! We had grilled gold fish and pizza and I would highly recommend both of these dishes. On top of that, the staff is amazingly friendly and in general the cosy restaurant has some kind of family atmosphere. A place that you should not miss!

1  Thank YanitsaS2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 5, 2017 via mobile

Always pay A visit whilst in Luz. Good basic fare. Inexpensive, great service with a smile. Lasagne and piripiri chicken are very good. It's a no frills restaurant but it's very good.

1  Thank Carol23263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2017

Galyna is a warm and friendly lady. The pizza is delicious (perfect thin crust). Nice selection of items on the menu. Prices are fair. Highly recommend this place. Goes under the name Carlos and Galyna's.

    • Value
    • Service
    • Food
Thank Sherry Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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