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All reviews comfortable stay room was clean only downside first impression minutes walk away city centre swimming pool seville outskirts hall cups fridge
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Reviewed January 19, 2018 via mobile

Hotel Vertice might not be the beat location to put up in Seville....it is a little far away from the best spots of this beautiful town but the stay was pretty comfortable but then we hardly stayed in the rooms as we were out in the morning and only returned at night...Though considering the taxi ride to the hotel from the centre we would unwillingly have to return a little earlier than we would want to...The rooms were ok as was the breakfast...Just don’t expect too much for view or interiors of the rooms i would suggest...!
Location

Stayed: October 2017, travelled with friends
Thank NinjaA5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direccionhva, Director de Relaciones con Clientes at Hotel Vertice Sevilla Aljarafe, responded to this reviewResponded February 5, 2018

Dear Ninja A,
Thank you for staying with us recently and for writing a review.
We're glad you enjoyed your stay in Vértice Sevilla Aljarafe and local surroundings and do hope you'll plan another visit to see us soon. Best regards to you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 15, 2017 via mobile

The check in: a group of 8 families under 1 reservation with problems arrived before us. The one clerk serviced them while the other clerk worked at her desk instead of helping the gathering line other guests waiting to check in. So check in took way too long.
Turns out free parking is not included with the room as advertised in the reservation.
The room was fine, spacious but definitely not of a 4 star quality. The chair, rug, bedspread and pillow all had big stains on them. There was no fridge. There was a kettle but no cups although the kitchen did give us some when we asked. They didnt replace the dirty glasses each day.
We were there 4 days and the hallway needed to be vacumned the whole time. In addition, the walls in the hall are all scratched up and the carpet is stained and pulling apart in sections. Definitely showing its age.
The dining room was absolutely empty when we went down for dinner at 8:30 including no staff. So went to the cafeteria where we were told the same waiter serviced both restaurants. The food was good though.
There was not much in the way of other restaurants in the area.
The bus stop to go to Seville is a bit of a walk but not outragious. Maybe15 minutes. And then it was a 15 minute ride to the Plaza de Armes. However the walk to the bus stop was disgusting. The hotel is on a street where it is the only business on that street. The street was filthy... dog poop, bags of garbage, various pieces of other garbage, and one morning there was even a dead cat. In the 4 days, the only thing picked up was thecat.
To create an 4 star atmosphere, you have to give the whole package .. nice surroundings and great service. This fell short.

Stayed: December 2017, travelled as a couple
Thank Cathy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direccionhva, Director de Relaciones con Clientes at Hotel Vertice Sevilla Aljarafe, responded to this reviewResponded December 18, 2017

Dear Cathy,
thank you for your feedback, which let us quite worried because your stay was not as pleasant as we expected. We will take note about the cleaning service, which we will reinforce without a doubt. Respect to the restaurant, our service is from 20:00 hours in one of our restaurants, the other one is closed that´s why it was empty, we are sorry it was not clear enought. Vertice Hotel Aljarafe is in a quiet area, only 7.5 km away from the city center, you can find the location in our web site. We are sorry for all the inconvenience during your stay but we hope you give us an opportunity to check that we have improved. Best regards.

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Reviewed October 16, 2017

My first impression of the hotel is that it is more like a motel you typically see in US/Canada, granted a little more high class with clean room and welcoming bed. The shower is clean and the hotel layout is well designed. The only downside is it is quite far from the city with nothing to do around except one movie theater/bowling avenue 5 mins walk away.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank tgiaa01112016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direccionhva, Director de Relaciones con Clientes at Hotel Vertice Sevilla Aljarafe, responded to this reviewResponded October 25, 2017

Dear Tgiaa01112016,
thank you for your positive feed back. I am happy to know that your stay was better than expected and you enjoy your time with us. Hope to see you soon. Thank you for your visit. Best regards.

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Reviewed September 16, 2017 via mobile

It is an average hotel. Rooms were pretty basic and the beds were comfortable. Breakfast was also fairly ok.
They could definitely do with a bit of an upgrade, especially for the toilets. Also, it is quite far from the city centre.

Stayed: August 2017, travelled as a couple
Thank VibhaR20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direccionhva, Director de Relaciones con Clientes at Hotel Vertice Sevilla Aljarafe, responded to this reviewResponded October 3, 2017

Dear Vibha,
thank you for your feedback, we are happy to know that you enjoy your stay in Vértice Hotel. I am sorry you found the hotel far away from down town, it is only 7 km away and it takes 10 minuts by car. Hope to see you again soon. Best regards.

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Reviewed September 16, 2017

Particularly helpful at reception. I needed a late checkout, which would normally be charged extra, but because I wasn't staying for the whole of the period covered by the extra charge, it was waived by Laura.

  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank peterlennie2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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