We stayed one night at Marrucola on the Via Francigena walk booked by Caminoways, the company we did the walk through.
This hotel is unsuitable for walkers as it is quite a distance from towns and shops. We walked from Alto Pascio and having to continue through San Miniato Basso and Alto to Marrucola made it a 30km day (in 30 degree heat!).
We arrived at 5.10pm feeling tired and hungry but were told dinner would be served at 8pm - or 8.30pm - or 7.30pm!! After showering we went down to the dining room at 7.30pm, the time we agreed to but were directed to sit by the pool and have a drink (not included in half board).
We waited and waited while a birthday party function for a young child continued. Finally at 8.45pm we were asked to move to the dining area. The only other diners were the manager and his family and friends. There was no menu, no explanation of what food was available and no choice.
We were given a plate of hors d'oeuvres most of which looked dry and unappetising (leftovers from the birthday party buffet??).
This was followed by a plate of luke warm pasta ragu. Then we were asked if we wanted anything else but the only choice was Florentine steak. At 9.20pm we did not feel able to tackle a steak so made do with a mixed salad.
Finally left the table at 10pm after a very disappointing meal where we felt like outsiders and a nuisance.
This hotel is obviously set up for functions and large groups - not for couples. Because we spoke only English and the management couldn't speak English communication was very limted.
We were concerned that breakfast would be a repeat performance but I'm very happy to say the buffet was ready at the agreed time and provided a decent choice of food.
- Official Description (provided by the hotel):
- Marrucola farm is situadet in the heart of Tuscany, 600 mt away from San Miniato. Located strategically at the crossroads of many routes , San Miniato is a good starting point for Florence, Pisa,Lucca and San Gimignano, no more then 35km away and quickly reached. ... more less
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