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bernie
California

Bernie

Review of Liana Lodge
4.0 of 5 bubblesReviewed Mar 15, 2018via mobile
Liana Lodge is a beautifully build lodge nestled next to the river down stream about 75 minutes from Tena in the Ecuadorian rain forest. Leo the man in charge was very friendly and took good care of us. Our guide was Sooyou, he was great and worked very hard. All the other staff was friendly and made our stay comfortable.. The atmosphere was unmatched. The food was average and a bit on the salty side but eatable. Please be aware if you order a meal not included in your 2 or 3 day stay they will get you. We had lunch when we arrived a bit early to check in and they charged us $28 for two of us. I felt ripped off! I think I could have ordered lunch from Tena, had it delivered, (75 minutes) tipped the delivery man and got change back. I think $28 for 2 average lunches was a bit much. It did not spoil or experience but I would not go back. Bernie from California
Date of stay: March 2018
Trip type: Travelled as a couple
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Reviews (148)
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Reviewed February 3, 2018 via mobile

We had a wonderful time in the amazonian forest, but only because the amazonian forest itself, with its gorgeous scenery is absolutely incredible. We spent 2 full days there and had a great time thanks to the amazing local guides, especially Suyu, whose enthusiasm and sense of humour contributed to making our experience memorable.

That being said, the lodge itself is very disappointing. The sheets were all dirty. when we asked for new sheets it wasn’t given to us. Anything we needed, we had to ask twice, or more. Toilet paper wasn’t changed etc. The service was bad. The people at the reception (Leo and another girl) were cold and unpleasant.

As per the food, its good enough if you come with no expectation. However, we had been told that the food in the amazonian region was fabulous and it definitely wasn’t anything special. So, if you are looking for delicious food, you should look for it elsewhere. Also, if you have food restrictions, don’t expect to be accommodated. I told them early on i eat fish but no meat and yet many of my meals were rice, potatoes and salad.

To conclude, definitely do visit this part of the world!! This lodge is OK but its overrated

Date of stay: February 2018
Trip type: Travelled with friends
Thank yaelwolf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
René H, Manager at Liana Lodge, responded to this reviewResponded February 5, 2018

Thank you for your review.
Glad to hear that our local guide gave you a great time in the rainforest.
Our staff at the reception and kitchen tried everything to comply with your requests and countless wishes to resolve all the problems with our restaurant food and other issues during your stay. It looks like we did not have any success. When we make mistakes we really try to rectify it while our guests are in our lodge.

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Reviewed September 10, 2017

Staying at Liana Lodge is an amazing experience starting with the last leg of your journey there, which you have to take by boat. There are plenty of interesting activities on offer (look at the web page) that will teach you so many things about the jungle and the local people. Don't miss the night walk!
The rooms are located in wooden bungalows, are very big with private bathroom and warm shower, and include balconies to watch and listen to the jungle wildlife. There is no electricity in the rooms but you can use the sockets at the main building.
The main building offers a hotel bar to relax right at the river and from a view point you can watch various kinds of monkeys feeding on leaves and fruits.
Staff (both locals and foreign volunteers) are very knowledgeable, friendly and helpful. There is always someone at the main building to answer your questions.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank 964stephans
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded September 11, 2017


Thank you, we hope to see you again soon.

Saludos,
Liana Lodge and Team

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Reviewed May 15, 2017 via mobile

Very beutifull lodge at the Arajuno River. Very friendly staff, comfortable cabanas, a nice restaurant area with a great view to the jungle. Daily offered are interessting jungle tours, which are included in the price. The food is great, prepared by a professional cook from Otavalo. Staying in this lidge is not really cheap but it is a great place to relax!

Date of stay: May 2017
Trip type: Travelled with family
1  Thank TK1860
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
René H, Manager at Liana Lodge, responded to this reviewResponded July 6, 2017

Many thanks for your visit to our lodge and your excellent rating.
Great to hear that you liked our all inclusive service.

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Reviewed March 27, 2017

Very well run, all naturally build and right on the river front. The food and service was very good, the rooms very comfortable and quite open but all netted so you don't get unwanted visitors! The walking is good and they provide wellington boots as it is muddy. You do need to take a torch as apart from the main building there is no electricity. The sky is amazing on a clear night with stars and the Milky Way easily visible. There are night and day walks and riving trips available. At night the natural forest sounds are beautiful. Sadly one of the night we were there the locals had a party/celebration and the music was so loud it drowned out all the natural sounds, went on for over 24 hours and kept us awake all night.... make sure your not there when that happens it totally spoilt it for all of our group.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank jennywinter23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded April 5, 2017

Thank you very much for your rating, Jenny!
We're really sorry that there was a party this night and disturbed you. Unfortunately our neighbours don't always respect that there is a hotel on the other side of the river. But big parties like this are rare in the kichua community and we will take care of this problem. We hope you liked your stay anyway

Kind regards
Your Liana Lodge Team

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Reviewed February 15, 2017

We stayed here on their 3 day 2 night package which we felt was just right for an introductory tour. The only downside to the visit for a mobility challenged individual was the amount of stairs required to reach our accommodations so I would advise letting them know of any mobility issues when making any reservation requests so that they can try to situate you as close to the main lodge as possible. Because there is no electricity in any of the cabins, when you go down for dinner don't forget your headlamp to help you find you way back to your cabin along the pathways.

Otherwise it was a throughly enjoyable experience. The staff were very friendly and accommodating , the quality of the meals served was good and quality of the various daily activity programs was also very good and informative.

Room tip: As close as possible to the main lodge for anybody with mobility issues
Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank David W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded April 5, 2017

Dear David,

thank you very much for your recommendation and your advice! It is absolutely right that there are a lot of stairs but I am happy to hear that you enjoyed your stay anyway.
When we know before, it is always possible to follow special requirements and wishes :)

Kind regards

Your Liana Lodge Team

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