We had three families there from our area. My family thoroughly enjoyed our time there. This was our second time in Jamaica and our 8th year of Spring Breaks. We have stayed at other Palladium resorts as well as many others. This resort was well laid out and had a huge pool that we found to not be too crowded as many resorts are. I will admit that the resort was not at capacity. The beaches were not as nice as many we have been at, but the main beach with water sports was very nice. The food was better than some of the resorts we have been to. I can say that I always found plenty to eat that was very tasty. As always, there are dishes that I would not eat or did not like, but there was always good food to eat. The ala cart restaurant that we did go to was good. Bubbas was a nice surprise. The room was roomy enough for three of us (teenage son). Our group had five teenagers. There was plenty for them to do and the grounds were big enough for them to do their thing. Complex was a safe environment. We found the staff to be very accomodating and friendly. I saw some reports of unfriendly staff. We were there to have fun. They are there to work. Imagine going to work everyday where everyone you see is expecting to have the best vacation ever and you are working. Did we run across some staff that were not smiling? Sure. Did we attempt to make them smile? Yes. Did we succeed? Yes we did. I would never expect someone to be all smiles all the time when working. I have bad days just like everyone else. On this trip, I can honestly say that we experienced a very professional and personable staff. We had no issues and actually got to know many of the staff while there.
I saw others make mention of the beds and pillows. It is all true. Like sleeping on a rock! They have offers of softer pillows for a daily fee. It is beyond me why a large resort company like Palladium would provide such uncomfortable sleeping accommodations. I would suggest that they have the management sleep on the beds for a week! Our room was pretty warm. We talked to the other families with us and there rooms were mixed from warm to cold. We had one night that was very hot.
If you want to know a big secret, get ahold of Ashton Pitt (876)376-2174 for all your travel and site seeing tours. Ashton was the perfect tour guide and escort while we were out. He made all the arrangements and coordinated our groups movements. My hat is off to Ashton as he truly made our experience so much better while in Jamaica. You will not be sorry.
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea