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Noemie R

Great motel with air conditioning woes

4.0 of 5 bubblesReviewed Jul 26, 2023
The best: Scott, the manager, was very welcoming, polite and helpful. He even provided us with a kettle as we are tea fanatics.
The motel location is great:across the canal and lock 32, central and within walking distance to the entire city.
Our room, 12, was spotless.
The so, so: the pillows were kind of lumpy.
The seriously problematic: the air conditioning was very noisy and didn't provide sufficient cooling.
Date of stay: July 2023
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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    Reviews (121)
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    All reviews the main street within walking distance great location coffee maker place to stay would definitely stay here again nice clean rooms shopping and restaurants tim hortons oakland motel microwave boats scott grocery
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    1 - 6 of 121 reviews
    Reviewed May 24, 2023

    Has all of the amenities. Clean, cozy, comfortable and within walking distance to downtown shopping and restaurants. Manager helpful and friendly. Easy parking. Happy with our experience and management of our reservation.

    Room tip: Small kitchen facilities, so bring along some simple snacks and extra coffee
    Date of stay: May 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Mary-Louise H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed September 1, 2022

    Thoroughly enjoyed our 3-night stay at the New Rockland. Scott was friendly and accommodating and his restaurant suggestions were excellent. We loved the location as we were able to walk everywhere in Bobcaygeon that we wished to visit.
    We will definitely stay here again!

    Date of stay: August 2022
      • Value
      • Sleep Quality
      • Service
    Thank doughY3204ZC
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    New Rockland Motel, Guest Services / Front Office at New Rockland Motel, responded to this reviewResponded September 6, 2022

    Hello and thank you for your great review and are so happy to hear that you enjoyed your stay. We look forward to your next visit with us.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed August 17, 2022 via mobile

    Right from the start we were greeted by Scott—very welcoming, knowledgeable of the area and helpful, friendly and chatty. He really does enjoy his guests.
    My husband and I stayed in room #9. You had to be careful not to bang your shins when you stepped into the room but, the king size bed was very comfortable. Maybe add an extra pillow, or two? The room, and washroom were really clean and the large shower was lovely. There was a coffee maker with cups and glasses, a fridge (great to bring back a few local brews), and microwave. There was a bit of a television situation in our room but, hopefully that has been solved.
    It is an older motel that has been very nicely renovated, with a nice view of the canal and boats. Close to everything in Bobcaygeon so you can walk everywhere. A must is Bigley’s. Also, a good starting point for other towns of interest in the area.
    Would definitely stay here again.

    Date of stay: August 2022
    Trip type: Travelled as a couple
    Thank V4110RIkathyh
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    New Rockland Motel, Guest Services / Front Office at New Rockland Motel, responded to this reviewResponded September 6, 2022

    We are so glad to hear that you had a great stay and that you will be returning to us again!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed August 13, 2022

    Our rooms were very clean and Scott was very friendly and helpful. Great location...within walking distance (a couple of blocks) to various restaurants, grocery stores, Tim Hortons, LCBO, beer store and shopping. We were traveling on motorcycles and Scott supplied us with towels/rags to clean the bikes. We sat outside on the picnic tables and were able to listen to the music in the park on Thursday night. Great stay...will definitely be returning!

    Room tip: Room 1 is a great size with view of canal.
    Date of stay: August 2022
      • Value
      • Location
      • Service
    Thank caroldO4934MD
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    New Rockland Motel, Guest Services / Front Office at New Rockland Motel, responded to this reviewResponded September 6, 2022

    Thank you for taking the time to give a review! We really appreciate it. We look forward to seeing you again soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed July 25, 2022

    We had stayed here many times before COVID and enjoyed it. It now has new owners. We were very happy with the staff, and the friendly way you are treated. They are very helpful. A good place to stay. There is good parking and they are real close to the main street. The rooms are clean and nicely decorated. You can not go wrong!

    Date of stay: July 2022
      • Value
      • Location
      • Service
    Thank Bernice J
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    New Rockland Motel, Guest Services / Front Office at New Rockland Motel, responded to this reviewResponded September 6, 2022

    Bernice thank you for your review of the New Rockland Motel! We are very glad to hear that you enjoyed your stay with us.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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