I was there once .. in a school trip . The service was really good , the rooms very clean . we did not have any problems. The good point that is well located
As it is usual the freeze nights in Chivay are part of every hotel in the area. and we already know that most of the hotels charge an addittional for the heating, so we din0t have problems getting it.
About bfast all was really good.
A really basic service but i don't have complains.