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Reviewed March 22, 2021 via mobile

Very low quality service that does not go well with the Wyndham brand . No water left in the room . No room service . Wall mount loud a/c unit. There is even no one telling you where to park. No particular designation/sign for the parking. Very outdated interior . Nothing to do in the hotel. Definitely did not deserve the rate I paid. Would never stay again .

Date of stay: March 2021
Trip type: Travelled with family
1  Thank parladamla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 3, 2021

Get an Airbnb or something else but don't bother staying here. Pools are nice and of course it is in Palmas del mar. But we had to call for face towels and hand towels. Not allowed to flush toilet paper in the hotel rooms...just put it in the trash cans. No maid service during your stay but happy to get you more towels should you beg and if you should actually stay more then a day. (Yes, you read the above right). Forget more then one cup of coffee in the room. NO WAY to adjust airconditioner! Need to call service if you want to change up or down by 1 degree. Staff is mostly nice but can be pissy very quickly. Bartender by pool was kind though and didn't make me wear a mask in the pool. Also sold me drinks when I ask.

Room tip: no elevators so stay on first floor or they will have you carrying your luggage up to third floor.
Date of stay: March 2021
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1  Thank GilmoreZack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 30, 2020

It was a great place to stay, specially at this time with the pandemia going, it has a great beach (walking distance) and some beautiful pools. The employees were very friendly and very attentive with face masks all the time, so make me feel safe! Thanks

Date of stay: December 2020
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1  Thank luis0573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 16, 2020 via mobile

They have all the safety measures and is very clean and neat. Pools and open spaces are completely in perfect conditions. Variety of places to eat. If you want to stay with family or your couple this is great choice.

Date of stay: October 2020
Trip type: Travelled with family
2  Thank ObedDJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 14, 2020

Not the best place to stay, even a night. They don’t have wash clothes in the rooms, and don’t even carry them when you ask the front desk. Took forever to get towels to our room after providing the bare minimum. Never had hot water. Wouldn’t stay here again, look at timeshares or airbnbs in the resorts and housing nearby in Palmas Del Mar.

Date of stay: October 2020
Trip type: Travelled with friends
1  Thank 513katyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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