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All reviewssister hotelst luciashuttle servicehourly shuttlesuperior roomenjoyed my stayhotel restaurantbreakfast was includedreduit beachhome away from homerotirum punchbeach chairsbars and restaurantsgros isletthe general managerpigeon island
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Reviewed October 1, 2017

My husband and I, together with our two sons (both in their late teens) spent three enjoyable days at Bay Gardens Hotel. The room was clean and basic and we were ideally located near to the restaurant and pool -somewhat small however . The staff were always pleasant and helpful .My chief complaint would be that the wifi was quite poor. Our welcome rum punch was great and breakfast was always on point . The hotel is very conveniently located close to a supermarket, Rodney Bay Mall and Baywalk Mall. There is also a good selection of restaurants nearby where we chose to have dinner and was not disappointed . There is a shuttle that takes you the sister hotel ,Bay Gardens Beach Resort, about 7 minutes drive away, where you can access beautiful Reduit Beach . We had use of the spa, gym, beach chairs , bars, bathroom facilities, the water park but not the resort pool which is bigger and more lovely than the one at the Hotel.There are several vendors on the beach , but you just have to know how to handle them , they're just trying to make a living. All in all it was a very enjoyable stay, I love the island of St.Lucia and I certainly hope to return soon to Bay Gardens.

  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Katherine016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 28, 2017

Had numerous groups of children who used the pool late in the evening and were generally allowed to shout and make a lot of noise during the day. I understand that they were re-located because of the hurricane, but it would have been nice if they had been less disruptive and kept under control.
The menu for lunch and dinner was mostly Caribbean in style and quite expensive in comparison to the UK. Lovely staff and the rooms were well fitted out.
The hotel is in a commercial area with shopping malls very close, but it is also adjacent to the main road that runs up and down the island and some of the rooms suffer from road noise.
There is a mini-bus that runs an hourly service to the other hotel in the group, right on the beach, about 5 minutes away. This was a far superior hotel and the beach was fantastic.

Stayed: September 2017, travelled solo
Review collected in partnership with this hotel
Thank juliepalmer19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 27, 2017 via mobile

Currently staying at the bay gardens hotel, lovely friendly environment, staff very helpful and the facilities are great. Visited the sister resort to use the beach which is a ten minute walk away on Reduit beach, sun beds are well placed and it’s quiet here so easy to get one. Staff there are also very helpful.

Stayed: September 2017, travelled as a couple
Thank maxisleepi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this reviewResponded September 28, 2017

Thank you for taking the time to leave us your review. In addition to our friendly and helpful service, we hope that you are enjoying your stay here with us at the Bay Gardens Hotel. We like to encourage our guests to not hesitate should they require any assistance as we would be more than happy to help to the best of our abilities. If you are with us till Tuesday, we recommend the Managers Cocktail Night at the Hotel and Inn from 6:30pm - 7:30pm where you can meet with our Bay Gardens family and enjoy delicious drinks and hors d'oeuvres. Guests are absolutely welcome to join us. If not, we hope that you continue to enjoy your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 25, 2017 via mobile

It's 8 o'clock Monday night and i'm sitting in the Bay Garden's Hotel St Lucia. Arrived today so can't really make much of a comment on anything. But!! So far the staff are all helpful and friendly, however the DJ, although played some half decent tunes earlier has now decided to do some karaoke!! The worst (is that a word?) Singer I have ever and I mean ever heard. It's that bad you have to stay a little longer just to make sure you're not imagining it. It's a bit like Eddie Murphy singing Roxanne in 48 hour's!! Only this geezer obviously thinks he can actually sing cos he's just started his 5th tune!! Awesome I'm giving it a 5 purely for the staff so far.

Stayed: September 2017, travelled as a couple
1  Thank Extraordinary627213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 21, 2017

Nice people and room and its very close to the public areas where getting dinner was very easy and the breakfast was perfect. I would recommend this hotel to anyone...pre-hurricane and close to the beach so its real convienent

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank dirkm100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this reviewResponded September 25, 2017

Thank you for leaving us a review. It is great to hear that you enjoyed the perks of our location and found breakfast perfect. We wish to thank you for your recommendation of the Bay Gardens Hotel and we hope you visit again soon.

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