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Marion R
Tipperary, Ireland

1 night stay

5.0 of 5 bubblesReviewed Sep 13, 2022
Very well located, excellent food and very friendly staff. Very well kept for the age of the building. Only recommendation is maybe look for a room at back of hotel due to volume of traffic passing early morning. Good value for money.
Date of stay: September 2022
Room Tip: Excellent food
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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              Reviews (120)
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              All reviews room was clean would stay here again stayed for one night food was lovely staff were lovely paul ireland cabbage galway kettle
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              4 - 9 of 120 reviews
              Reviewed September 5, 2022 via mobile

              I was very happy with my stay in this hotel
              Even after a mix up when book
              Paul the manager sorted it all for me
              Would love to go back and would recommend to anyone to try it
              It was like been in a home from home
              The food was delicious and we were never rushed on breakfast

              Date of stay: September 2022
              Trip type: Travelled as a couple
              Thank PhilomenaByrneMother
              This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
              Reviewed August 25, 2022

              The Western doesn't claim to be the most salubrious hotel in the world but it really does the job in terms of convenience, friendly staff and a great breakfast. Stayed with a friend the night of a gig. Room was clean, beds comfortable and great welcome from all the staff.

              Highly recommend if you're in Claremorris.

              Date of stay: July 2022
              Trip type: Travelled with friends
              Thank Donnchadh
              This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
              Reviewed August 23, 2022 via mobile

              We visited for 3 nights in August with our young baby. The staff were always friendly, kind, chatty and nothing was too much for them. We had breakfast included which was always great and had room service too one evening and the food was really good (a duck dish and Caesar salad). Would definitely stay again if in the area.

              Room tip: There is a small carpark at the side, we always managed to get a spot.
              Date of stay: August 2022
              Trip type: Travelled with family
              Thank Esther G
              This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
              Reviewed August 18, 2022

              Musty smell I’m entering, reception staff friendly, but found we were put into a room we didn’t book, with a kettle covered in dust, and hair on the table. Luckily cleaned by a lovely young lady. Room generally was tired and not that clean.
              Guess as we arrived at 10pm we got the short straw, and I suspect the room isn’t used that often, as various staff commented on how they were full.
              Couldn’t sleep all night due to an inadequate mattress on a squeaky and very uncomfortable bed. The linen and duvet were clean though.
              Breakfast was quite good, reasonable choice, but our table had 2 used toothpicks, which were on the floor the next morning, along with the previously identified squashed bit of food.
              Asked to move, but told the manager says no, after asking to see her she did appear, and finally agreed to move us to another similar room again at the back. This room was more or less the same, tired, not maintained well, but a bit cleaner. Tried the bed, and it actually would be fine for our final night. Again linen and duvet clean, along with clean towels.
              My wife had said the first room was dirty when we first arrived, so the following morning this was raised, and the next thing that happened we had the cleaner banging on our door asking for an explanation !!!! To diffuse the situation and to get to move to another room I said it was ok apart from the dusty kettle and table with hair.
              Glad to leave, and at 90€ per night not worth it, decided to contact hotel after and asked to speak to the manager. Left mob.no. No response after few days, so rang found name so able to ask for her directly. Not interested, I should have complained at the time !!!! We had enough to deal with.
              Then unbelievably told she as manager could not offer any recompense, and had to email the owner ! Possibly herself ? Did just that. Again no response for a week, so forwarded email. Almost immediately told no, and the mattress was almost new. Funny the staff said they would have to sort the mattress out.
              The reason I’m writing this is to say if you have any problems, as previous reviews have said, you will likely get zero response. I wanted to give them a fair chance to remedy the problems without my complaint.
              Disgusted with their treatment.
              Forgot to say the bar itself is very atmospheric, and traditional.
              Btw they offer Airport transportation, but don’t give you any response when you ask for it.
              Our photos are from the “better” 2nd room.

              Room tip: Don’t get a family room.
              Date of stay: July 2022
                • Location
                • Cleanliness
                • Service
              1  Thank kmck01
              This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
              Reviewed August 17, 2022 via mobile

              Stayed for one night and the staff were extremely nice and very helpful,

              Breakfast was very nice and would fill you for the day which was great..

              Unfortunately the place seriously needs an upgrade.

              Would I stay again the answer has to be “No”.

              Date of stay: August 2022
              Trip type: Travelled solo
              Thank pagero
              This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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