I have been to this spa several times now and it has amazing potential. Unfortunately, it seems to be going downhill.
My biggest complaint is that the no cell phone/camera rule is not enforced. The last time I was there I saw so many people using their devices in the spa. I actually told some guy to put away his phone when I saw he was covertly trying to take a photo of a woman who was very overweight. I saw several people taking photos. I actually saw a staff person agree to take a photo of a group of young women! He should have immediately told them no cameras/cell phones allowed and insisted they return their phone to the locker. Another complaint is that the quiet zones are not enforced. I love the idea that they have divided the spa up into areas for quiet and areas where you can socialize with your friends. PLEASE ENFORCE the quiet zones. Honestly, at the entrance make the rules very clear and tell people the rules will be enforced. Lastly, the women's washroom does not have enough shower stalls or toilets. Beautiful spot, amazing scenery and so many pools, steams, saunas, hot tubs, etc. I love getting a massage there. But frustrating when you want peace and quiet and you have to listen to a group of people blabbing loudly about their workplace or their kids - I came here to escape all that for a while!
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