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“Superb Spa” 5 of 5 bubbles
Review of Nordik Spa-Nature

Nordik Spa-Nature
Ranked #1 of 10 things to do in Chelsea
Certificate of Excellence
More attraction details
Attraction details
Owner description: Located at the entrance of Gatineau Park, Nordik Spa-Nature is a haven that features relaxation techniques from the Nordic countries. Take the time to unwind and reenergize in our Nordic baths and waterfalls, steam baths, saunas, and relaxation areas. Revitalize all of your senses with a massage or a body treatment and a delicious and healthy meal at our restaurant & bar - you’ve earned it! Only 10 minutes from downtown Gatineau-Ottawa. Situé aux abords du parc de la Gatineau, Nordik Spa-Nature est un centre de détente privilégiant les techniques de relaxation des pays nordiques. Prenez le temps de relaxer et de refaire le plein d’énergie en profitant de nos bains extérieurs, chutes nordiques, baina de vapeur, saunas, et aires de détente. Combinez le tout à un massage ou a un soin corporel et un délicieux repas à notre resto-bar. À seulement 10 minutes du centre-ville de Gatineau-Ottawa.
Montreal, Canada
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Superb Spa”
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

Very nice Spa with lots of sauna options... The place is very clean and well decorated with a nice natural environment

Visited February 2017
Thank Luis989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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863 reviews from our community

Visitor rating
Date | Rating
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English first
2 reviews
“A wonderful place to spend a wintery day”
4 of 5 bubbles Reviewed 1 week ago NEW

Nothing nicer than spending a cold winter day soaking in a warm pool, reading by a toasty fire, or sweating it out in a steam sauna! Of course having a glass of wine with my cheese platter as a mid-afternoon snack hit the spot.

This spa is my go-to hide-away when I need some quality me time.

Visited February 2017
Thank Cathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston, Canada
Level Contributor
13 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago NEW

No wheelchair accessible pools (ramps), stairs only.
Long wait times, 3hrs on average for entry (2.5 for our visit), so arrive early in the morning to get a full day in. There is a little artisan village down the road to visit while waiting. We ended up having to share a locker, but we got complimentary wine for our 'troubles; :)
We had a lovely time trying each of the pools, wood fire rest areas and dry/steam sauna houses.
There is a restaurant on site, a few villas and lots of staff.
Bring water shoes, water bottle and something to mark your robe from others, or bring your own robe and towels.
Our fresh-just-started robes were taken and we were left with soaking wet ones, thankfully my glasses were left on a shelf lol!
It was an amazing experience and the time just flew by! The staff is great at keeping people quiet, no cameras allowed and they were quite friendly.

Visited November 2016
Thank Jacklin5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
34 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
“Languid, romantic, serene time”
4 of 5 bubbles Reviewed 1 week ago

Took a mid-week escape from work with a boy friend and we headed to the Nordik Spa in Chelsea for a first-time visit. First we booked into the Hilton Lac Leamy hotel and then drove the 15 minutes to the Nordik spa. There are reasons I did not give this venue 5 stars, one being the signage outside and inside is horrible and we had to ask people where to go to enter the spa. Once inside we were quickly registered, and again, the reason for only 4 stars was the girl registering us was obviously ill, and I had to ask her for directions and instructions.
The maps that they have are terrible and this could have been a real sticking point for me, but we managed to find our way around. Hint: go outside turn right and right again.
This was an incredible experience. We obviously came at exactly the right time, arrived around 5:00 pm. It was magical and there was no need for massages etc. We hopped from thermal pool, to sauna, to pool, to the bar, etc. Beautiful evening views over the Gatineau and Ottawa valley. Finished the night in the steam rooms. The one sauna that disappointed was the Aromatherapy spa - it just smelled like old feet - but all other areas were great and we really enjoyed it. Loved the post-spa change room (high quality hair dryers etc.). We brought our own robes and flipflops. I will most certainly do this again.

Visited February 2017
Thank LimeCordialCMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
1 review
common_n_attraction_reviews_1bd8 82 helpful votes
“Poor Service and Not Breastfeeding Friendly”
1 of 5 bubbles Reviewed 1 week ago

This was my first experience at Nordik and I was repeatedly disappointed. First I had a massage scheduled for 10:00. This was both the time they told me when I made the appointment and when I checked in. After waiting a half hour in the waiting room (they ask you to arrive 15 min before your treatment) I finally went to find someone at 10:15 only to be told my massage was scheduled for 10:30. So rather than spend that half hour in the baths I wasted it waiting around. When I finally had my massage I repeatedly heard a phone buzzing throughout the treatment which I found extremely unprofessional. I also happen to be a breastfeeding mother of a child who nurses every 2 hours. I called the week prior to my visit to explain my situation and ensure there was a place where I'd be able to pump throughout the day. I was assured there was a room off the dressing room where I'd be able to do this. When I arrived and couldn't find the room I asked someone where it was and was informed that they don't have a room they just usually book someone into a massage room. After making a big deal about the fact that I need to pump every 2 hours they said they'd be able to give me a room for 20 min every 2 hours. With no clocks anywhere to tell the time it would have been impossible to make sure I got there on time to pump within a 20 minute window so I ended up pumping in the shower stall instead. Ironically the shower stall has a sign about how breastfeeding friendly they are and that they're happy to provide a room for breastfeeding mothers. I called two days later to speak to a manager (I didn't want to loose even more time out of my spa weekend with the girls) I was told a manager/supervisor wasn't available to talk to me and that they would take the details of my complaint and have someone call me back within the week. After a whole week went by without a call I called back today only to be told the supervisor isn't in and will call tomorrow. So not only was their service terrible but obviously addressing my concerns and poor experience is not a priority to Le Nordik. When paying over $250 for a day I expect better service.

Visited February 2017
82 Thank tlanouette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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