Overall experience was great. We went in the winter on a cold day. Reason for four star is that near the end of the visit we went to one of the small pool at the very top and there was couple who left as soon as we got there. Took us a minute to figure out as the people had been having sex in the pool and we saw body fluids in the pool that touched us. We got out of there fast and complained at the desk near the change rooms. The experience did not end on a very good note and believe the spa should have provided a return visit or so e other type of acknowledgement or a service. Our complaint was basically dismissed.
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