We arrived at the airport via taxi and the instructions on the website were not clear on how to find the hotel entrance. I called the front desk and told the man I spoke to that I was having trouble finding the hotel and that I was at departures. He asked where I was and I repeated that I had arrived via taxi and was at departures. He then proceeded to yell at me that he could not help me if I did not know where I was. So I hung up and we finally found the front desk on our own. Signage to the hotel is poor. At check-in they were still rude but efficient. They showed us our room that was small but clean. The condition is run down. There were rips in the wall paper, the toilet door would not shut and the shower floor was cracked in multiple places. We wanted to place some items in the safe box but it was locked open. Their solution was to give us the master key to the safe. This was very odd to us but we used it. The bed was very very firm. We stayed here because we had a very early flight out of Barcelona airport and it was very easy to get up and get on our plane but I’m not sure it was worth the price for the quality of space and service. We paid 220€ which seems ridiculous.
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