Name: Better options only slightly further from the airport
Item: Innside By Melia Barcelona Aeropuerto
Rating: 2
Author: BadDoggie987

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Jon N

Oakville, Canada

13575

Reviewed February 4, 2020

Great value for an airport hotel

Well worth the 60E! This is a neat and modern airport hotel, right off the airport road, about 10 minutes to either terminal by hotel shuttle. My room was comfortable and neat. The gym is good for this size hotel with a few cardio machine, one weight machine and a few small weights. breakfast isn't until 6am but there is coffee and a snack is available in the early morning. Staff was friendly, welcoming and helpful. A small shop/store for sundries and healthy food would be nice.

Date of stay: February 2020

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear JTO_10,

Greetings from Tryp Barcelona Aeropuerto!

I would like to thank you for sharing your amazing feedback through Tripadvisor about your recent stay at the hotel. Reviews like yours are the proof that our team works with passion and love to make you feel welcome and pamper while enjoying the facilities of our rooms, the services and location of the hotel.

We are please to read that from now on Tryp Barcelona Aeropuerto will be your reference.

We hope to welcome you back soon and make you live another fantastic experience!

Regards,

Carlos Domínguez - Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

OnAir56970538601

1

Reviewed February 2, 2020

Good hotel with convinient location

Good hotel with convinient location. Free shutle service to the airport. Good breakfast. Very comfortable bed. Bunk bed in fam room could be a bit more confortable.
Staff very customer oriented. Close to metro station to Barcelona.

Date of stay: January 2020

Review collected in partnership with Meliá Hotels International

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear OnAir56970538601,

Thank you so much for your amazing review. We are extremely pleased that you enjoyed your recent stay at Tryp Barcelona Aeropuerto.

Your kind words about our rooms, Breakfast and overall facilities, were highly appreciated. A special mention to your kind words dedicated to our staff, they will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We take pride in giving outstanding service to every guest and we're overjoyed to receive your compliments and appreciation.

We are delighted to have met your expectations and look forward to welcoming you in a near future.

Warmest regards,

Carlos Domínguez - Guest Experience

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MaxineKos

Ottawa, Canada

8

Reviewed January 27, 2020

Excellent hotel

From start to finish my stay at this hotel was excellent. It far exceeded my expectations. Staff was extremely friendly and very helpful The room was bigger than expected. And the buffet breakfast was superb!

Date of stay: January 2020

Review collected in partnership with Meliá Hotels International

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear MaxineKos,

Thank you for taking the time to send your beautiful review of your stay at Tryp Barcelona Aeropuerto. We are very pleased that you enjoyed the facilities of our Hotel. Our dedicated staff will be pleased to learn of your high praise, which will provide them with great encouragement to keep doing what they best like: make guests feel at home.

We look forward to serving you again.

Sincerely,

Carlos Domínguez - Guest Experience

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Departure08831467043

1

Reviewed January 23, 2020

Great hotel near airport

The staff was enormously helpful, including helping me manage my access to Wi-Fi and SIM card use. The bed was very comfortable and the room was quiet and comfortable temperature . The food was good and the breakfast was the best I had in Spain. Overall, perfect stay.

Date of stay: January 2020

Review collected in partnership with Meliá Hotels International

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear So1eg,

Thank you so much for your amazing review and rating. We are extremely pleased that you enjoyed your recent stay at Tryp Barcelona Aeropuerto.

A special mention to your kind words dedicated to our staff, they will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.

We take pride in giving outstanding service to every guest and we're overjoyed to receive your compliments and appreciation.

We are delighted to have fulfilled your expectations and look forward to welcoming you in a near future.

Sincerely,

Carlos Domínguez - Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

579sierrah

75

Reviewed January 9, 2020

Family Vacation Standby flight

Manager is very rude. No empathy whatsoever and keep charging for services.
I do not recommend this place at all.
Shuttle stops at T2 and T1 thus, make sure you have plenty of time as I was inside the shuttle at 7AM and did not depart hotel until 7:20AM; then, shuttle stopped in T2 before going to T1 and leaving passengers on a bus stop. You will need to pull your baggage all the way from Placa location to departures section. Google it.... it is crazy!
In summary, you might want to account for a 45 minutes window. Not worth the stay.
Requested main level room to avoid elevators/steps. Main level room still require a flight of few steps thus if you have to roll big suitcases, there is a long alternate route to access to the room avoiding steps. It is a long loop but doable.
Parking outside the street is available. They might have parking for a fee but I did not give them any more euros.
I will NOT stay here ever again.
Barcelona Airport Hotel is fantastic. I have been there twice. Shuttle is every 20 minutes straight to T1 Departure gates. Just roll the suitcases and you are the check in counter. Rooms are also much nicer in Barcelona Airport Hotel.
To the manager P

Date of stay: January 2020

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1 Thank 579sierrah

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear 579sierrah,

Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours.

We will take good notice of all your impressions to try to avoid these incidents in the future and give our guests the best quality of service and product. Our shuttle service has different schedules, depending on the time.

We will appreciate if you may reconsider to give us another opportunity to welcome you again, in order to provide you with our best service and recover your trust in our hotel.

At your total disposal,

Carlos Domínguez - Guest Experience

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Better options only slightly further from the airport - Review of Innside By Melia Barcelona Aeropuerto

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