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All reviews a la carte restaurants la sirenas fish west end living room sunwing rep all inclusive package day pass bottled water an excursion sand fleas cruise ship dive resort ocean front t shirts full kitchen beautiful island
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Reviewed June 16, 2018

This resort is beautiful. The rooms are large and have everything you need, but still perfect for us divers and all our gear. The various restaurants were good, even if they had a hard time dealing with our large group all at once. All of the staff was very friendly and helpful. Only downside for us was that we upgraded to an ocean front room, which while very convenient during the day for access to the dive boat, and close to the bar and restaurant, on Thursday- Sunday nights there was very loud music/ karaoke with the speakers pointed right at our room. So if you are not going to be at the bar enjoying the music, you may want to be put somewhere further away from the bar area!

Date of stay: May 2018
Thank Janeen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 16, 2018

Don't believe the website's information on this place. Like others, I found the photos to be incredibly misleading -- looks like someone from Disney asked a bunch of Americans what they thought Honduras should look like and built it based on that. It should have a ride going through it, not be a resort. The beach is tiny and absolutely filled with people selling massages, trinkets, hats, T-shirts, and it's very hard to get them to take no for an answer. They'll even wade into the water after you to talk to you.

Something in the food made us ill for four days of the trip; they provide bottled water in the rooms but I think they are cooking with tap water. Also, you need to really really like rice, potatoes, lousy salad, and undercooked fish, including (bizarrely) salmon (?). Lots of pork and beef.

If you don't dive, there's nothing to do, no shore snorkeling unless you like picking up trash off the white-sand bottom, which I did one day when I got bored. Everything is an up-charge. The "all-you-can drink" part of the package doesn't lend itself to kids AT ALL, and it makes for an unfriendly bunch of fellow guests.

If you are going to risk it because there is no other space, here are some pointers:

- There are no ATMS. The website says there are five and there are ZERO.
- The "business office" is a locked room with one ancient computer and a printer. The wifi is slow and spotty. If you need to work, bring your own router. The wifi went down three out of the seven days we were there.
- BRING AMERICAN MONEY. Do not exchange for lempira. All the prices are in US dollars and getting Honduran money out of the one ATM within walking distance is a hot (if short) walk.
- It will cost you $40-70 to take a cab to the other side of the island. Most things are very expensive and there are a lot of scammers. Everyone is offering a "special price" so things vary greatly.
- The cruise ships dump out large groups right on your beach twice a week, and they are incredibly rude and clog up the place. Bad reggae starts at 8 a.m. for them when they arrive, so good luck sleeping in on those days.
- The room was clean but the bed was old and uncomfortable.

Some positives:
- The staff are lovely. They are trying very hard to do the best for you. I have no complaints at all about them except they do expect tips for everything. They do not speak English as well as they seem to, so some Spanish will really be useful.
- When not overcrowded with tourists or hawkers first thing in the morning, the beach is quite nice.

In short, pay the extra and go to Anthony's Key. No hawkers, no cruise ships, and you're on the side of the island closest to the airport. You can trust their prices and will feel much more safe.

Date of stay: June 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
3  Thank 1Winger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 15, 2018 via mobile


We stayed at the Mayan Princess Resort from 6/2/18 through 6/9/18. We traveled with a group of 11 people (three children ages 6, 3, and 1).

Upon arrival to the airport, we were met with the employees from the resort and transport to the resort went smoothly. Sterlin was the employee who met us at the airport and was very welcoming and helpful. The roads were very rough, but it was only about a 30-40 minute drive. Check in was easy and we were taken to our Beachfront room, which was literally BEACH FRONT. Typically "Beachfront" rooms mean NEAR the beach, but these rooms were ON the beach! We were pleasantly surprised. The rooms are very nice and clean. They are not over the top fancy, but were nice and roomy.

The beach is WONDERFUL!!! Super calm waters that you can wade out quite a ways in. We loved that the kids could play in the ocean without getting knocked over by waves. The beach vendors are thick and are pretty annoying, but we just ignored them the best we could. The beach does get pretty busy on the days the cruise ships come in (Tues, Weds, and Thursday during our stay). The resort sells day passes to cruise ship members so they have access to the resort beach, chairs, pool, and restaurants for the day. This was a little frustrating since we loved the feel of the small resort. When the cruise ship people are not there, we almost felt like we were the only ones at the resort!

Beach and pool drink service was exceptional!!! Ismael, Rudoloph (Rudy), Giovanni, and William went above and beyond to make sure we never went thirsty! William even came out into the ocean to get our drink orders and brought them back to us in the water.

The restaurants/food was good for an all inclusive resort. Making dinner reservations was a little frustrating. You have to make them the day of between 8am and 2pm, and can't make them ahead of time. If you don't make reservations you can eat at the buffet, but it ended up being closed on several nights that we were there. We ended up eating at a restaurant on the beach one night due to this reason. Breakfast is the buffet from 7 to 9:30am, lunch is the buffet from 12:30-2:30pm, then dinner from 7-9pm. There is a snack stand that serves a different snack every day between breakfast and lunch, then again from 3:30-5pm. There is no access to all inclusive food between 5-7pm and nothing after dinner. You can order food during the day from the Calketts restaurant if you want, but it is not included in the all inclusive package. We did not do that. Our favorite restaurant was San Simone. JR was our waiter and went above and beyond to make the kids in our group happy. He brought several appetizers to us that were DELICIOUS that we didn't even order. He was also the best bartender at the resort! His margaritas are perfection. He even carried our fussy 1 year old around the restaurant to entertain him while we enjoyed our dinner.

The snorkeling and diving in Roatan is fantastic. We paid for a snorkeling trip through the resort and it was great. There is also a great snorkeling area at the end of the beach if you have your own snorkel gear. Our group did not dive through the resort, so we can't speak of their dive shop, but we heard great things about it.

BUG SPRAY!! BRING IT!! Although the resort does spray to keep the bug infestation down, mosquitos are heavy. Our group had multiple bites, despite using bug spray.

I also want to add that pretty much everyone in our group suffered from gastrointestinal issues at some point during our trip and after our return home. I am not sure if this was due to contaminated food or drink, but it wasn't pleasant. It didnt ruin our trip by any means, but just be prepared for it if it does happen.
Anahi, the Resort Supervisor, was present at all hours of the day making sure everyone was having a wonderful time and had what they needed. My nieces (age 6 and 3) thought she was the greatest person ever and would run to her every time they saw her. She also gave us cartons of milk for our son every time we needed it! She is the best!

To say we had a wonderful time at Mayan Princess would be an understatement. The biggest negatives in our opinion were the food limitations and the cruise ship people. Other than that, we have very few complaints!!!! We would definitely return to Mayan Princess in a heartbeat and Roatan is now at the top of our list of favorite places.

Date of stay: June 2018
Trip type: Travelled with family
2  Thank deanamarie22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 7, 2018 via mobile

Private beach, great , Like I mean.... G R E A T pool, the service was incredibly. I wish I did not have to leave so soon. We went with another family, two kids under the age of 3, we had an amazing time. I definitelly recommend this place. If you are looking for that paradise to get away from everything. This is it.

Date of stay: May 2018
Trip type: Travelled with family
1  Thank Mrs D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 3, 2018 via mobile

I would recommend this resort to everyone who is looking to have a great time as a family trip are an adult getaway. There are so many different things they offer for you to go explore and have fun and it is the most beautiful place I have ever visited! But the most important thing about this awesome place is the friendly staff they are there offering help and for anything you may need. If you want world class service go to this place I enjoyed my vacation and made many new friends!!

Date of stay: June 2018
Trip type: Travelled as a couple
1  Thank carrieredevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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