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Reviewed November 7, 2017 via mobile

Spectacular to look at but past its best. Shabby, no reading lights and reticent staff. We had to use flashlights in our room. Stopper in bath didn't work. Toilets at zip line area were disgusting so I decided the zip line may not be safe / maintained. A shame because the concept of this hotel is beautiful but it's crumbling. Also our room smelled of urine.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank laganlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 4, 2017

This hotel is a good choice when one is visiting the Monteverde Cloud Forest. We did not eat here; thus, we cannot rate the restaurants. It also was raining, and this limited the views. But the hotel was clean, service was good, and the rooms were more than adequate.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank realbigbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 3, 2017 via mobile

Most people have covered things but I have a few comments. Our room was very nice and had 5 wall lamps with the lowest light output made. Bring a LED bulb if you want to read or if you do any detail activity. Our room had 2 straight back and one rocking chair. Not good for sitting on the balcony. The bathroom had a high louvered window in the bathroom which opened to the hallway and dim lighting. The walls were not made to block sound. Take a light if walking to the Luggaci restaurant at night, there is a metal grate that can catch your foot.

Date of stay: November 2017
Trip type: Travelled as a couple
1  Thank Lee Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 1, 2017

This hotel has all the possibilities of being a 5 star resort, but the way it stands, it’s a 3 Star? The views from the rooms are spectacular. Good food and multiple restaurants. A spa and much more. The rooms are spacious but definitely needs upgrading including electrical, bathrooms, halls, lighting and furniture. I would definitely go again for a reasonable price .

Date of stay: October 2017
Trip type: Travelled with family
Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 30, 2017

Parking right outside room block was great. Excellent large room with fantastic big windows to make the most of the views (although I arrived and left the room in the dark I know the view would have been incredible).
Didn't eat there but friendly staff and great location for visiting monteverde

Date of stay: October 2017
Trip type: Travelled solo
Thank lizzier17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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