So we pay £700 for our visit and it was appalling. The service was absolutely rubbish. Most of the staff are barely 18 and though they try, have so little experience the service is terrible- no one answers the phones, no ones in charge, no management. But the restaurant basically serves sandwiches and burgers, no fine dining- totally not worth eating there anyway.
They was a wedding on and NOBODY wore masks, and NO ONE was seated. Wynyard just let them so whatever they wanted- There was no safety whatsoever !! Guests were so drunk and just had no regard for other people staying at hotel. Was a disgrace.
Spas absolutely rubbish. Charged £25 to have 15 minutes in a hot tub before it was someone else’s turn. Nothing else there.
Need to sort themselves out.More