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Average
2 reviews
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Overview
Villa -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Tias, Lanzarote, Canary Islands

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
mandoogla...
glasgow
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“slightly disappointed”
Reviewed September 4, 2017 for a stay in August 2017

here for a week and the location is good and the size of the villa is good but was very disappointed with the cleanliness of this Villa, the pool had not been cleaned for our arrival and it was very dirty with scum around the water line and dirt on the outside and we had to request for it to be cleaned and which did not happen until the next day and the scum was not cleaned only the bottom of the pool was cleaned. The inside of the Villa needs a deep clean, it is old pine doors skirtings and bannister and they were filthy and I had to clean doors and bannister. This is my 5th villa holiday and have to say it was the dearest and dirtiest

Your age range 50-64
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Sep 2017
We would like to take this opportunity to thank you for taking the time to complete feedback for Villa Isla De Lobos.

We are concerned to have received negative feedback. This must have been a disappointment to you, please accept our sincere apologies. We very much appreciate that you have taken the time to make us aware of these issues as all feedback allows us, the owner and agent the opportunity to continuously improve our villas and services. The owner and local agent have been made aware of the situation.

We will continue to work hard to ensure that all aspects of the Agni Travel experience meet our customers’ needs. We hope you will consider returning to Agni Travel in the future and we will be more than happy to assist you in booking another villa.

Best regards

Agni Travel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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