From the moment we arrived from Guadalajara via Houston we were greeted by fabulous staff, from security check-in to the very last service attendant when we left 4 days later. I did hate leaving. Travelling with family is difficult but upon arrival Juan Ruiz took care of my reservation. I had made personal contact with him and everything was in order. We were ushered to lunch as the hour for the meal's end was almost over. I was so impressed with the fabulous variety and freshness, the servers/waitstaff, and the cleanliness of the dining area. I have food service background and I know quality, The entire stay was beautiful because of the constant willingness of all staff to ask if we needed anything. They cleaned the pool and beautiful grounds all day, evenings and early morning. My only drawback was the outdated rooms which are not adequate with ADA mobility issues, The showers are too tall to get into and there are no handbars to help. The air conditioning definitely needs upgrading. We had to change rooms after a 1st uncomfortable night. I want to go back...and plan to go back. Please update those details and contact me..I will be checking, The kids/family pool area...THE BEST!!!
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- Also Known As:
- Samba Vallarta All Inclusive Hotel Nuevo Vallarta
- Samba Vallarta Pueblo Bonito
- Hotel Samba Vallarta
- Samba Vallarta Hotel