This is our 3rd time to the Samba Vallarta Hotel. We came here first time in 2013 and stayed for two weeks. Before Samba we travelled to Riverian Maya and stayed at 4 and 5 star Resorts. Samba is perfect for Families with young kids. Everything is close enough to get to in just 5 minutes. The Resort is small but thats a good thing. Lesser Rooms means lesser people and better service. Everybody on the Resort remembers your name or what you like to drink. The food is better then in 4 or 5 star resort because they cook in small batches and everything is fresher. Imagine all those 4 star resorts thats cooks for 3000 to 4000 Guests. The quality isnt the same. The food here is very good and we didnt get bored at all eating at the buffet most of the nights. Over the years the food has improved in the main Buffet area. The first two times we came here the buffet was open air. Eating in the heat is not very pleasant. We ate mostly at the airconditioned A la Carte restaurant before. This time around the buffet has been upgraded and is now enclosed and airconditioned. Also a small Pirate Ship slide has been installed at the kids pool.
The staff at Samba is the main reason that we came back the 3 rd time. Its like visiting an old friend and they make you feel you are welcome and at home. Superstars like Ismael, Genaro and Carlos(Mr. Pinky) and many others are the real star of this resort. Without them this resort would be just another 3 star resort in Mexico. They go beyond their duty to make your stay memorable and go the extra mile without even asking. My father in law who is diabetic was eating some ready made oatmeal that has sugar in it. He told us he couldnt eat it . Ismael went into the kitchen and brought him oatmeal without sugar. We never asked for it. Needless to say my Father in Law is a happy camper . Attention to details and good observation skills from the waiters to please every minute of your stay is key to people coming back years after years.
Traveling with 21 people is normally a challenge to please everybody , especially if you have picky family members. I was worried they would complain about the outdated rooms that deserved only a 2 star. For me a room is just to sleep in. Most of the time we are outside anyway. As long its cleaned everyday I am fine. I didnt hear any complains which was a good sign. All room safe worked fine. Every room has a mini fridge now and is filled with two bottle of water everyday. If you need more the giftshop sells 2 liter bottle for 16 pesos. For me i brought insulated waterbottle from home and went every night to the bar and let them refill with Mineral water and lime.
My second concern was for Vegetarian Food option for two of my Brothers and Sister in Law. They really were afraid not having too much option to eat. I am glad to report there are plenty tasty option for Vegetarian. The only night they had not much choice was the Seafood night. They went down to the buffet 35 minutes before us and when we finally went down they said they just had bread and rice and some salad to eat. I went to grab a plate and piled it up with cabbage, carrot , broccoli, onions and sugarpeas. I asked one of the waiters if they can bring it to the kitchen and stirfry it for me with teriyaki sauce. 5 minutes later i brought a delicious plate of stir fry Veggie plate to my sister in law . She asked me where did i grab that. I told her not to be afraid to ask . From that day on they never had any issue with food.
Overall this was another fine vacation and everything went smoothly. I usually give this Resort 5 star ratings but this year around i have to deduct one star. The one star deduction is for the Managment that changed some rules for the A la Carte Restaurant. In Previous Years we enjoyed the Italien a la Carte Restaurant that had Aircondition and it was indoor. My Daughters were looking foward to enjoy those excellent fine dinning food again. But for some Stupid reason kids are not allowed in the aircondition a la carte anymore. I never ever encounter this kind of rules in any other resorts before. This is a family resort and limiting the choice for family to eat in the buffet only is a deal breaker. The food in the a la carte was 5 star dinning before . Now its just a 3 star. Some food in the buffet taste 10 times better.
I hope i could help some folks decide if this is the right Resort for you.
See you next time Samba
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- Also Known As:
- Samba Vallarta All Inclusive Hotel Nuevo Vallarta
- Samba Vallarta Pueblo Bonito
- Hotel Samba Vallarta
- Samba Vallarta Hotel