The staff that works here is unprofessional, uncourteous and uneducated. Guess the owner had to limit her standards, I mean she can't hire people that are better than her at operating a hotel. The owner should really invest in a Hotel Management course.It was the worst hotel experience I have ever had. I was verbally harassed by an off-duty employee, who had attended a function in the attached banquet hall, who was intoxicated walking around the hotel in her bare feet. At this time I told Melanie, the on-duty staff, that she was horrible at doing her job, she then followed me back to my hotel room, where she kicked in the hotel room's door. Wait a minute...it gets better!!! I was assaulted by a hotel staff member there, but she called the O.P.P. The officer’s showed up to the hotel with the owner and after being told the situation, they said I could press charges, if I wanted to, I didn’t. At this time the owner didn’t apoligize for her staff’s behaviour or anything.
- Official Description (provided by the hotel):
- The new RiverRock Inn is ideal; complete with comforting atmosphere and convenient facilities to meet your every need. Conference and banquet facilities on site accommodating up to 400 guests. ... more less
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- Also Known As:
- River Rock Hotel Rockland
- River Rock Inn Rockland, Ontario