Nothing to complain about here. Lots of quick accurate and information communication before, during, and as I departed. Everything matched. Security downstairs friendly and knowledgeable of who we were. Balcony is the utmost setting. Great views of Sky Costanera, Movistar building and the Virgin Mary on top of the Cerro San Cristobal. Good air circulation in the cool temps of spring. So many restaurants to walk to. You hear the sounds of the big city but I use white noise when I sleep and never heard it. My friend does not and heard it at times but said it didn't bother him. I don't often return to places since there is so much new to see, but there is no doubt if I return to Santiago it'll be during a time when this unit is free to rent!