I booked the trip in March 2016 and a £100 "Security deposit" was required. It was stated by the owner the deposit would be returned "Upon check out once property is checked."
When we returned home I contacted the owner and asked for the deposit to be returned but he stated he "had not decided yet" if he was going to return it as we had "breached the terms and conditions of the contract" (a contract I was never shown) stating there were too many people staying in the property.
Just to clarify the situation - some of my relatives were passing through the area in their small campervan and decided to come and spend some time with us as we were celebrating my mother's 60th birthday.
They slept in their van and only briefly used the facilities in the morning as their van did not have a toilet or running water. There was never any more people sleeping in the property than the agreed limit with the...