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Stairway to Heaven in Big Bear Lake

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Overview
Reviews
Amenities
Availability
Map
Overview
3 bedrooms
2 bathrooms
6 guests
1 night minimum
Holiday Rental House
House Rules
Pets Allowed: No
Smoking Allowed: No
Kid Friendly: Yes
Bathrooms
2 Full baths
About the Owner
Frank H
Response Time:Within a few hours
Listed Since:September 2020
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Reviews (23)
Vrbo.com logo
by a verified reviewer on Vrbo.com
1st thing. This was the 2nd time renting this cabin. The first time was flawless and everything great with the one note that it was just one of us and we never used anything but main floor and deck. This 2nd visit was with us, husband wife and two grown children. The place is amazing structurally and location wise. Unfortunately the maintenance and care of this place for this visit was very poor. We arrived late at 730pm and the manager was there cleaning in a rushed way. It was nice to meet her but upon her leaving, we found the upstairs bed unmade, laundry in the dryer, downstairs laundry garbage full, house and kitchen unswept with food on the floor. Perhaps they vacuumed but on the living room we pulled out 2 fishing hooks from carpet. So dangerous. When we took 1st shower in master bathroom it severely started pouring water down on the dining room table, initially dripping but with in a few seconds a 7 or 8 stream decent pouring. We didn't use fireplace but it was full of ash and wood not stocked just a couple of pieces leftover. Spa worked after calling owner and figuring out some nobs were off. There were some pieces of the spa laying around in spa and not sure it was clean didn't smell that chlorinated unlike first visit. The main TV worked fine but the downstairs had no volume and no instructions how to configure it to a cd player next to it. The spa TV has never worked despite many attempts to plug it in and turn on. Deck was also unkempt and unswept. The grill and utensils appeared used and uncleaned from appearances but we didn't use. Also, the ac didn't appear to work well blows air but not to temp. The ceiling fan on main floor worked till the 3rd night of our stay but then it died. Overall, this location is Divine and is a prime spot with a gorgeous view and great location to outdoors, park, lake, and town. Unfortunately it appeared, despite reserving the place months early, they were unprepared for our arrival despite us arriving later than expected. We loved our 4 day vacation and made the most of it. We love this cabin and location but for such a premium price and a lackluster response to shower leaking badly & dangerous hooks on the floor, its a gamble. If you don't care about keptness & want best location & a big cabin with prime view, this is great if you don't mind price. But if you want the value of the premium price you pay for and want the amenities operational as promised at reservation. Its 50 50 based on 2 visits
Visited July 2022
Written July 15, 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.

Vrbo.com logo
by a verified reviewer on Vrbo.com
Very beautiful home close to the lake, town and hiking trails. The stairs cwere a bit much but well
Visited April 2022
Written April 29, 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.

Vrbo.com logo
by a verified reviewer on Vrbo.com
Property had everything we could ask for Big enough for two families Great entertainment area downstairs, spa Comfortable beds, full kitchen Two nice porches Nice quiet location, short distance to everything Property manager is right next door She is extremely nice and willing to answer all your questions.. Would definitely stay there again
Visited March 2022
Written March 27, 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.

Vrbo.com logo
by a verified reviewer on Vrbo.com
We all enjoyed.
Visited March 2022
Written March 20, 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.

Vrbo.com logo
by a verified reviewer on Vrbo.com
The cabin was perfect! Great cute stay! We had an amazing time
Visited March 2022
Written March 14, 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.

Vrbo.com logo
by a verified reviewer on Vrbo.com
So my family didn't love the stairs, but oh well, I guess I should have given them more of a warning. We had a blast exploring and sledding down the yard!! The house was awesome. Great craftsmanship and design (despite being a bit dated) very comfortable for two couples and one child, felt like we were at mom & dads place! Check in was easy, the property manager was VERY friendly. There was a bit of confusion of if the spa was cleaned/treated between guests, so we didn't use it. Other thing that was lacking, we couldn't find a can opener! Other than that, we were extremely happy with our stay. Thank you again for letting us stay!
Visited February 2022
Written March 4, 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.

Vrbo.com logo
by a verified reviewer on Vrbo.com
This is not high end accommodations but it is clean and comfortable. The location was perfect for us. Very private but just a quick drive to town for restaurants and shopping. The views are wonderful and the kitchen was well equipped. The on-site manager was very friendly and responsive to our questions. The only downside was the sofa and love seat in the living room. They were very old, worn and uncomfortable. If they were replaced, we would definitely stay here again. If not, not happening.
Visited February 2022
Written February 27, 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.

Vrbo.com logo
by a verified reviewer on Vrbo.com
My family and I enjoyed our stay. The home was well situated for privacy and peaceful views. The jacuzzi and foosball table were nice extras. With the fresh snow on the sloped property, we enjoyed a snowball fight and our kid-made slide!
Visited February 2022
Written February 21, 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.

Vrbo.com logo
by a verified reviewer on Vrbo.com
We took a last minute skiing trip, and this place was amazing. Great for the kiddos, especially the basement/game room/movie theater. We also loved the indoor hot tub! We rented it knowing about the climb to the front door (no joke with all the ice and snow on the stairs, carrying suitcases and coolers after dark), but it truly is the stairway to heaven. On site property manager Margie is awesome, and the property owner was very quick to answer questions and made the check in process a breeze. We would 100% stay here again.
Visited January 2022
Written January 7, 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.

Vrbo.com logo
by a verified reviewer on Vrbo.com
Margie was a great property manager, thank you for being so hospitable. We had a great time! The views from this house were gorgeous.
Visited December 2021
Written December 31, 2021. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.

Showing results 1-10 of 23
Amenities
Pets Allowed: No
Smoking Allowed: No
Kid Friendly: Yes
DVD Player
Balcony
Dishwasher
Dryer
Fireplace
Refrigerator
Internet Access
Hot Tub
Microwave
Cooker
Terrace
Towels Provided
TV
Washer
Wi-Fi
Skiing: Property Is In A Ski Resort
See more amenities
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Activities nearby
Skiing: Property Is In A Ski Resort
About this property
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Frequently Asked Questions about Stairway to Heaven in Big Bear Lake

Stairway to Heaven in Big Bear Lake is able to accommodate up to 6 guests. See all property details.

Stairway to Heaven in Big Bear Lake has 2 bathrooms available. See all property details.

Stairway to Heaven in Big Bear Lake has 3 bedrooms available. See all property details.

Stays at Stairway to Heaven in Big Bear Lake must last at least one night. See all property details.