On the positive side:The apartment is spacious. Plenty of work space in the kitchen. Mattress and pillows are comfortable. Towels are big and of good quality. The noise from the trains did not bother us during the night. We used the train several times so the proximity was convenient but with the efficient metro in Milan this should not be an important criterion for selecting the location.
On the negative side: we had intermittent supply of hot water. Quite often, during a shower, the water turned cold. In one case I had to rinse the soap in totally cold water for about ten minutes. We communicated this to Tomaso. At one point it appeared to be ok and I communicated this as well but it didn't last. In addition, the water pressure was very low. After four days Tomaso came to the apartment, replaced the shower head, saying it was clogged and added that he did not experience any issue with the hot water. After that the problem did not repeat. However, clogged shower head does not turn hot water to cold!! Please refer to the review by Mike H from 4.19 who experienced the same issue and received a similar answer. As long as Tomaso refuses to acknowledge the problem, find the reason and fix it, it is bound to resurface!
Other than that there are minor issues:
- No soap is provided for the dish washer and for the washing mashine. If you intend to use them, bring your own.
- There is no dedicated device to hang washed laundery. We scattered it all around the apartment.
- Two rolls of toilet paper are provided for two guests for six nights.
- We found a little residue of oil in the kitchen and bought a bottle. It is common to get it from the owner.