Thank you very much for taking the time to write a review. John, the manager, had nothing but nice things to say about you. We know flights sometime arrive at odd hours, so with advanced notice, we pride ourselves on trying to accommodate our guests check-in and check out needs whatever the time. With regards to the WiFi, Costa Rican homes are built with concrete blocks. The more concrete walls you have between you and the router the weaker the signal. The nice thing about our routers, the strongest in Costa Rica, is you can unplug them and take them to whichever room you are in. They work on a rechargeable battery, so you can even take them outside the home or up to the pool. Unfortunately we had to stop providing sugar, salt, coffee and other grocery items. Not every guest uses them, so to keep the home prices lower for everyone we ask guests to provide their own groceries and condiments. Thanks again and we hope to see you again soon.