Advertised as pet friendly, I paid my deposit. The confirmation said no pets. The Trip Manager tool would not allow me to add our dog. Policy was no refund of deposit. After hours of trying to contact Vacasa and Trip Advisor: no email or chat...More
Date of stay: July 2020
Curiosity00387155754, VR Owner at Dog-friendly condo w/great location near golf, fishing & hikes, responded to this reviewResponded 4 weeks ago
Hello, Thank you for taking the time to leave a review. We apologize for any confusion the home is pet friendly. We have brought on more staff to help assist our guests as we were handling a higher than normal guest communication due to COVID....More