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Last time I rented with Vacasa I swore I’d never do it again. But here I am, reviewing another frustrating experience with Vacasa.
The unit is in a great location, and is very accessible. The complex is gated, has a nice pool. It said there was a game room, although the game room is actually closed now. They should update that in the listing.
The actual unit that we rented needs a lot of repair work. Floorboards were coming up, microwave is broken, dented appliances hairdryer was broken, medicine cabinet was missing, towel rack was missing, The towels were thin and scratchy. Kitchen sink had a dribble of water only. Seriously, these repairs would all amount to less than $100 and maybe an hours worth of work. I don’t know if the owners of this property even know how much damage there is? I certainly don’t feel great about the price that we paid considering half the things in the house were unusable.
When we checked in, we noticed we didn’t have any trash bags any dish soap or paper towels. I immediately contacted Vacasa on Sunday. We didn’t actually get any soap or trash bags from them until Wednesday afternoon. Ridiculous. They kept telling us that the local team was not responding to their messages.
Figure it out Vacasa. You made a lot of money and you need to do better.
Visited March 2022
Written March 20, 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
Lugar súper cómodo , con todas las comodidades y un ambiente tranquilo ……<br />
Muy cerca de todo lo que necesitas para pasar unas grandes vacaciones ..<br />
Definitivo volvería al mismo lugar una y otra vez
Visited October 2021
Written October 23, 2021. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.