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Our family always tries to find the positives in everything, even at this property. We had a great time, but the worst thing was communication with management. I tried to get a hold of them on various occasions through text, email, and phone with no response each time. They were great before the upcoming vacation, in sending tons of email letting us know of procedures, amenities, and various other information about the property. However, once we arrived at the island, all communication seemed to be cut off from us while on our vacation. My suggestion about this place is make sure to communicate, communicate, communicate with the management before arrival to ensure everything is in place before you show up.
Visited June 2021
Written June 26, 2021. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
The house was perfect size for our family of 5. We loved the upstairs balcony - had a beautiful view of the gulf over the top of the palm trees. Had all the amenities that we needed (beach towels, golf carts, sand toys, beach umbrella.) And was nicely decorated. Only negative was that the furniture was fairly worn and needs updated. The property manager took care of our luggage and groceries - very helpful with everything! The island has a great vibe - very casual and laid back. We kayaked and biked, explored the beaches and state preserve, saw manatees and dolphins, fished on shore and took a charter one day (great fishing). The Island Club pool was great for hanging out with the kids. Ate at Mango's, Barnacles, and Over the Waterfront, and all were wonderful. Definitely not crowded. We went to Cabbage Key one day - very cool. Overall great vacation destination; we would definitely go back!
Visited April 2021
Written April 10, 2021. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
Living in Key West for over 40 years we are very familiar with expectations of vacation rentals and being on both side of the process. So our praise and criticisms come from higher than the average persons' expectations. We traveled to North Captiva with three different family groups all of which rented houses. Out of the 3 house 2 where run by the same management group. Our management group did pick us up from the docks on time as promised, which was one of the positives. The house was clean, but top floor a/c was leaking, and refrigerator never worked properly. Management told us to take the drinks out so it can cool better. that didn't work. downstairs a/c was great and that where the rooms where so it was great. Supplies that where list as provided where not there. (thrash bags, soap, dish soap, detergent, etc.) Management Co. was over run that sat so I was understanding and they dropped it off at 9pm that night. The golf carts that were provided was very useful, but only one held a good charge. the blue one left us stranded twice, but we dealt with it. The whole point of the vacation was to relax and not be bothered by these inconveniences, so we rolled with it and made the best of it. Being from Key West we know how to just be laid back. So the roaches that where crawling on the walls and in the shower was par for the course. What did bother me was the 1500 deposit that was taken and as of now (30 days since we left) has yet to be refunded. The other 2 house that where rented only took 300.00 deposit but that was that owners choice. I don't mind the 1500 hundred, but for that kind of money I would expect a much more higher end amenities, such as better golf carts, a blender that works, a refrigerator with a good ice maker and keeps food cool, no roaches, big screen tv, grill on the upstairs deck, closet doors that aren't busted up. I don't want to bash the house because as a family we had a good time, North Captiva was very relaxing and the kids loved the freedom. The owner just needs to update the house to command the rate and the deposit. OVERALL I give the house 3 1/2 stars out of 5 and the island a 4 out of 5.
Visited July 2020
Written August 24, 2020. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
Such a wonderful trip. The house met our needs perfectly. We all loved the outdoor shower as well as the beach, state park and swimming at the club pool. My son fished from the beach while my grandkids explored the beach looking for shells and beach critters. We saw manatees, dolphins and turtles. Already planning our next trip. Stay for more than one week if you can.
Visited February 2019
Written March 6, 2019. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
Loved so many things about this property but would suggest a few upgrades: the oven (does not heat properly), beach chairs (broken or close to it) and towels - (getting a little tired). however it was clean, well appointed, golf carts in good order and very beachy and relaxing décor.
Visited February 2018
Written February 27, 2018. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.