We stayed here once in the summer and had an enjoyable experience. We decided to bring our 9 month old to sand castle days in October. Upon check in we realized the pool and hot tub were at least 2 feet low on water and they were unusable. We called pi rentals to ask about the situation. They gave us the property managers phone number. After several phone calls and voicemails, we gave up as our calls were never returned. We called pi rentals again and they told us their manager would call us back with options. We decided to go to dinner. When we arrived back in the room 401 there were ants all over the kitchen counter. We had to throw away food. We never were able to enjoy the pool with our baby. The pool and hot tub are part of the amenities we are paying for. If they are not in working order the guests need to be made aware prior to booking the rooms. Will never stay here again!!!