The location is amazing but we had so many bad surprises ...
Since our arrival, the wifi was not working and did not get fixed the whole week.
The house is poorly equipped for the expected standard (no kitchen towel, basic cooking material, some not working like the juicer). Weak water pressure in the showers, one with only cold water...
We knew there would be construction work in the back of the house, and the deal was that we could leave if the noise became bothering. In that case, remaining days would be refunded.
The consequences of the construction work were way worse than only noise. The air conditioning was disconnected on the third day and never reconnected.
Some fresh concrete was falling on the front part of the house, therefore we were unable to use the terrace during 2 days. All that was very inconvenient, together with the fact that the pool guy did not show up for the first 3 days, leading to the pool turning green. Then he shock treated it and we were unable to use the pool for 48h. We complained several times, but were left with no empathy, solution or discount.
But the last straw was this: the roof had been removed for the construction, and a heavy seasonal rain flooded the house with a couple inches of water. We spent many hours trying to remove the water from each bedroom, the stairs and the living room. The water was even pouring through the ACs and the electrical sockets. The next morning we had enough and left. The owner of the house was totally unapologetic and did not offer a compensation for the last night and previous issues.
We understand he was not present on the island to see the issues with his own eyes, but we sent him pictures and videos, and yet he made nothing to made us even.
All bookings are direct with the owner 